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Communication Skills and Training Articles
Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
SelfGrowth.com Recommended Articles:
Access POWER - by Joseph Riggio- Everyone Sells! - by Submitted on Oct 05, 2010 from Richard (Dick) WarnMost people, when selling comes to mind, think in terms of individuals who spin yarns, stretch reality, and try to take advantage of others. These near-sighted self-centered individuals are not actually sales people; they are misguided parasites killing the very relationships that could have ...
Views: 1673 - ***If You Expect to Hear What You Are Saying, They Must Be Able to 'Hear' You Saying It! - by Submitted on Oct 12, 2010 from Nancy DanielsNothing is more frustrating than not hearing the person who is speaking. The problem for the soft-spoken, however, is that they do no recognize this problem for what it is. If you are soft-spoken, the reason you are being interrupted or talked over is because others tire of straining to hear ...
Views: 2306 - ***When You Speak in a Monotone, You May Be Sending the Wrong Impression - by Submitted on Oct 11, 2010 from Nancy DanielsWhether it is in public speaking, the sales presentation, or just normal conversation, speaking in a monotone does not captivate, enthuse, or even interest your listeners. If you know that you exhibit this trait, then it is important to realize that your delivery is flat, lifeless and dull, all ...
Views: 4416(1 vote) - If you would just do what I say... - by Submitted on Oct 04, 2010 from Mary Dee FreemanI’m so excited! As you know, I’ve recently partnered with another company. When I first found Compass, I thought, “Are you kidding? Affordable coaching with experts in five areas of life; this is the best thing since bread. Not sliced bread, but actual bread! This is great for everyone!!!! I ...
Views: 1172 - 6 Anger Management Techniques to Manage Your Boss - by Submitted on Oct 01, 2010 from Joe JamesOne of the most important people to use anger management techniques with is that person in your life that you struggle getting along with that you warmly refer to as your boss. You're tired. You're discouraged. You're dejected. You're unmotivated. You may feel that your boss is intimidating, ...
Views: 7659(2 votes) - Conflict Resolution - 3 Common Myths About Resolving Conflict - by Submitted on Oct 07, 2010 from Paul EndressMyth #1 - Every conflict can be resolved. When I conduct a conflict resolution seminar, I ask my class whether they believe that every conflict can be resolved, and a show of hands usually indicates that most of them think there is always a way to resolve the problem. Perhaps they only vote ...
Views: 4064(3 votes) - Advice For a Beginning Writer - by Submitted on Oct 05, 2010 from PD RiversAdvice for beginning writers is easy to come by and hard to follow. As a beginner, you want everything to go well and you want to sell your article or book as quickly as you can. What are some of the things that can insure that you sell? They are pretty simple. Be certain that what you ...
Views: 1328 - Setting Boundaries - by Submitted on Oct 05, 2010 from Alexis RobinOne of the bigger issues in today’s working environment is boundaries. Many of my clients are looking for some balance of life but they claim they don’t have the time. Because of the quick nature of communication these days, we are constantly bombarded with emails, text messages, phone ...
Views: 736 - With a Little Caution, you can Avoid Blunders - by Submitted on Oct 04, 2010 from Francis DavidI’m sure this article will be of some help to those who are ensnared by the social networking web like Facebook, Twitter or Ibibo. I’m going to discuss about manners today, manners which are related to social networking. Let’s talk about a few things that you need to be concerned of while ...
Views: 800 - Why Paying Attention is The Only Thing - by Submitted on Sep 30, 2010 from Hal WechslerWhy Paying Attention Is The Only Thing When Vince Lombardi, star football coach was asked about winning in 1959, he said, “Winning isn’t everything, it’s the only thing.” So what? Reading is everything and it is also the only thing to learn Math and Science. Even Engineering and ...
Views: 1568(3 votes) - If I Don't Know, They Won't Know - by Submitted on Sep 30, 2010 from Ann BolandI network with a plethora of business owners who are attempting to grow their businesses by increasing their sales and client base. Before every meeting I observed (as a new person to the group) their interactions with others in the room. Admittedly, they were networking but it seemed more ...
Views: 1250(1 vote) - ***3 Ways to Be More Expressive in Public Speaking - by Submitted on Sep 29, 2010 from Nancy DanielsIf you find that you have difficulty speaking with emotion when addressing an audience, then your nervousness is in control and you are not. When that happens, it is not easy to allow for any expression in public speaking aside from the look of near death because you are allowing for your ...
Views: 6168(2 votes) - ***3 Possible Reasons Why You Are Asked to Repeat Yourself (a Lot!) - by Submitted on Sep 24, 2010 from Nancy DanielsAre you frustrated because others constantly ask you to repeat yourself? Especially because you think they should have heard or understood you the 1st time? If you frequently hear, “What did you say?” then maybe it is time for you to discover exactly why your message is not being ...
Views: 8279(2 votes) - What Kind of Communication is Spam? - by Submitted on Sep 28, 2010 from Joan CurtisWhat kind of communication is spam? You might consider this a ridiculous question, but unfortunately many people do not recognize good communication from spam. Recently, a colleague told me her husband was taking a course on Internet marketing. The gist of the course was how to purchase lists ...
Views: 966 - How to Say Yes When the Answer is No - by Submitted on Sep 28, 2010 from Joan CurtisMany of us who have worked in customer relations understand the importance of making the customer feel good. We do everything we can to help them get answers to their questions. Some of us, however, do not understand this basic premise in good customer relations. Some of us need to learn how ...
Views: 905 - Deaf Communication - by Submitted on Sep 20, 2010 from Saritza ZambranaWe live in a culture where we become addict to conversational approval approach. The continuous exercise of giving approval so we can feel approved. For example; we say something and then immediately the listener add some comment too. This occurs almost instantly and without pauses. We are ...
Views: 1832(7 votes) - People are Innocent - by Submitted on Sep 21, 2010 from Mary Dee FreemanI have to tell you about this friend of mine. She’s been driving me crazy lately. Don’t get me wrong; she’s one of the nicest people I know. The problem is that she is a consummate fixer and can be a little pushy about it. You know the one… She always knows what’s best for everyone. ...
Views: 1309(2 votes) - Good Conversation: BLESS HOTSHOT - by Submitted on Sep 23, 2010 from Venkataraman SambasivaGood Conversation - BLESS HOTSHOT K S VENKATARAMAN Very often we take ‘conversation’ for granted; with us and with others as well! If only we give some thought to the importance of conversation in our lives, we wouldn’t be doing so. The ability to speak differentiates human beings from ...
Views: 1431 - Hands on Management of Your Blog Comments - by Submitted on Sep 23, 2010 from Francis DavidEvery blogger would like to get comments on his blog as it is an indication that your content is being read and it encourages you to blog even more. Being a blog master of your own blog, you also need to respond to the comments you receive for your blog posts. However, it becomes a tedious task ...
Views: 1215 - CUTE CONFUSION: Do you know the American and British differences? - by Submitted on Sep 26, 2010 from Susan (Teacher Su) McKenzieCUTE OR CUTIE Recently a spat took place about the understanding of the word cute. One commentator felt that the word cute is usually associated with a child and not an adult woman. It seems that some people have learnt a set sentence, for example, the baby is cute; the dog is cute. This is the ...
Views: 11429(1 vote) - INTERNATIONAL STANDARD ENGLISH: Five secrets to achieving world-class English - by Submitted on Sep 15, 2010 from Susan (Teacher Su) McKenzieWHAT IS HOLDING YOU BACK? Often when non-native speakers are taught English, they learn set sentences. A student may think they are making progress in their English and in one sense they are. However, when they take those set sentences and try to have a conversation in an English-speaking ...
Views: 2267(1 vote) - Depuzzle Human Behavior - by Submitted on Sep 16, 2010 from Karla BrandauBy Karla Brandau, CSP CEO of Workplace Power Institute Organizational camaraderie and productivity involve relating to others across a chasm of significant behavioral differences. Improving your "people skills" helps you figure out how to bridge the gap between yourself and others thereby ...
Views: 1084 - Challenge The Behaviour Not The Person - by Submitted on Sep 14, 2010 from Luminita SaviucIf you want to improve your relationships, if you want to build happier and longer lasting social connections, you have to learn how to better communicate. If let’s say for example you are in a relationship and your partner acts in ways that you no longer can accept, ways that are hurting your ...
Views: 2003(2 votes) - The right tool for every purpose Submitted on Sep 13, 2010 from rain greenThe article via:http://laptopnews.us When buying a new PC or notebook is - besides the price - especially the respective application is the most important criterion for purchase. Only way to avoid mispurchases . Find out which devices from our Dell Special Areas for which at its best. Home ...
Views: 765 - Five Red Flags of Resistance - by Submitted on Sep 10, 2010 from Marlene ChismYour boss doesn’t listen to your ideas. Your spouse refuses to try to understand. Your employees resist your leadership, and secretly you know you keep doing things you don’t really want to do but you feel stuck and don’t know how to tip the lever to change. What we are talking about is ...
Views: 1723 - Crucial language questions: Do you want better English? - by Submitted on Sep 10, 2010 from Susan (Teacher Su) McKenzieTHE TWO Es TO LANGUAGE PROFICIENCY To me, good English is about the two Es: Education and Environment. Education is necessary to learn the rules and there are five crucial areas to perfect in English. These are firstly, developing an understanding of the role of context in understanding an ...
Views: 2184(2 votes) - The Naked Truth About Public Speaking - by Submitted on Sep 10, 2010 from Judith LindenbergerWhen I was in high school, given the choice between giving an oral report and a written one, I always choose the written report. In college, I did the same thing. My reason: fear. I was terrified of public speaking. When I graduated from college, my father gave me some advice. He said, “If ...
Views: 1884 - Body Language Speaks Louder Than Words - by Submitted on Sep 07, 2010 from Paige Arnof-FennNonverbal cues can often tell you more about a person than what that person spells out in an e-mail or conversation. One area where this comes up for many entrepreneurs is in hiring. When you ask most CEOs or business owners what keeps them up at night, it's either that they don't have enough ...
Views: 4723(2 votes) - Leaving a Legacy - by Submitted on Sep 07, 2010 from Paige Arnof-FennMaybe it's because a good college friend died recently in a tragic accident. Perhaps it's because the year is winding down and we're all naturally focusing on closing one chapter and starting another. But I thought it was interesting that the topic of legacies came up in a handful conversations ...
Views: 2138(1 vote) - Encouraging Positive Change - by Submitted on Sep 07, 2010 from Paige Arnof-FennChange is in the air. I see it everywhere and in every person I seem to be bumping into or meeting with these days. New school year, new chapter, new beginnings, perhaps. Or maybe we're turning into a culture of innovation and reinvention by design or necessity. As Charles Darwin said, "It is ...
Views: 2175(1 vote) - Business Advice from a Southern Entrepreneur - by Submitted on Sep 07, 2010 from Paige Arnof-FennThe South has a lot to say about doing business the right way. Just what do I base my assertion on? Having spent my first 17 years living below the Mason-Dixon Line--my grandparents are all Southerners--and having lived a year in Atlanta as a professional, I come by this business advice quite ...
Views: 1818 - Why You Should Mind Your Manners - by Submitted on Sep 07, 2010 from Paige Arnof-FennBelieve it or not, minding your ps and qs really does make a difference in business these days. To illustrate: A client who recently hired us told me that he had spoken with a number of potential firms and that while every one of them could do the job, in the end, they picked us because our team ...
Views: 2397(1 vote) - ***Discover Your 'Real' Voice and Listen to What Happens to Your Nasality! - by Submitted on Sep 07, 2010 from Nancy DanielsNasality, whether it is excessive as in the Brooklyn or Bronx sound, a little more gutteral like Philly talk, twangy as we hear in Texas or only slightly exaggerated as in the speech of Detroit or the Midwest, occurs when voiced sounds travel through the nose. While not all nasality is bad, too ...
Views: 4235 - ***Follow These 2 Steps to Discover Your Deeper, Richer Speaking Voice - by Submitted on Sep 07, 2010 from Nancy DanielsWe all have one – a voice that has resonance and depth. It sounds more mature but not old. It is ageless. In fact, it will continue to improve as you age. Unfortunately, 99% of the population is unaware that they have a better voice inside; and, that same percentage is unaware that their ...
Views: 3906 - ***3 Steps for Eliminating Valley GirlEse - by Submitted on Sep 02, 2010 from Nancy DanielsIf your speech is symptomatic of the Valley Girl sound, you need to break the habit. Unless you are at a bar, speaking in Valley Girl-Ese gives the wrong impression, especially to prospective employers. They are looking for professionalism. Inflecting the pitch of your voice up at the end of ...
Views: 4626 - ***Valley GirlEse Doesn't Sell -- Professionalism Does - by Submitted on Sep 02, 2010 from Nancy DanielsRecently, I had the opportunity of working with a group of young professionals in a corporate workshop on voice and presentation skills. Comprising six women and one man, the group was under 30 years of age except for one woman who was 32. Smart, savvy, outgoing and most able, this group took ...
Views: 3497 - The Secret to Engaging Conversation - by Submitted on Sep 02, 2010 from Jeanna GabelliniCharisma is highly over rated and definitely not needed to have an engaging conversation. I love engaging conversations because they cause you to feel and think in new ways. I don’t always like to be in a conversation, but when I am, I want it to be good. Good conversation shouldn’t be an ...
Views: 2196(7 votes) - The Ongoing Duties of a Blog Master - by Submitted on Sep 01, 2010 from TJ PhilpottA blog master wears many hats when it comes to maintaining the site. Blog posting is probably the most recognizable function any blogger has since this is what actually attracts people. In fact, by publishing content, a blogger initiates other 'duties' or 'responsibilities' that are more subtle ...
Views: 867 - 5 Steps to Real Improved Listening (or Why You Were Tricked Out By Your Last Listening Course) - by Submitted on Sep 30, 2010 from Lea Dev5 Steps to Real Improved Listening (or Why You Were Tricked Out By Your Last Listening Course) Admit it. You’ve read the articles that give you the ten or so points of how to listen better. Maybe you’ve even sat through a course or two that was intended to drill home the tenets of fine ...
Views: 2521(4 votes) - ***Let Your Chest Do Your Talking and Your Childlike Sound Will Be Gone - by Submitted on Sep 01, 2010 from Nancy DanielsIt always amazes me when I hear someone on the phone who sounds like a teenage, pre-teen, or younger still, and am later surprised to discover a mature individual who is well over 21. If your voice sounds like that of a child, what image do you think you project, not only over the phone but in ...
Views: 4138 - ***Get Your Voice Out of Your Nose -- It Doesn't Belong There! - by Submitted on Aug 30, 2010 from Nancy DanielsNothing is more frustrating for me than listening to those who talk through their nose. And, you don’t have to be from New York to speak with excessive nasality. There are various pockets both in the United States and Canada where nasal talk is the norm. If you are plagued by too much nose, ...
Views: 14481(1 vote) - How To Have A Conversation With Difficult People - by Submitted on Sep 01, 2010 from Timothy ArendsTo talk to difficult or disagreeable people, you want to increase your "likability factor". One way to do this is by handling your emotions. A difficult person is more likely to criticize, to raise his voice or to lose his temper. Therefore, by controlling your emotions and not falling prey to ...
Views: 2076 - How To Have A Conversation With Difficult People--By Remembering - by Submitted on Sep 01, 2010 from Timothy ArendsThe ability to deal effectively with other people, including disagreeable and sometimes even downright difficult people, is one of the most important skills of daily living. Being able to get along with a wide variety of people and knowing how to have a conversation with difficult people ...
Views: 2849 - The 9 Things You Can Do To Resolve Conflicts and Stop Arguments - by Submitted on Aug 31, 2010 from Geoff FarnsworthOut beyond ideas of wrongdoing and right doing, there is a field. I’ll meet you there. – Rumi The quality of our lives depends not on whether or not we have conflicts, but on how we respond to them. – Tom Crum Healthy communication is gratifying but often challenging, especially during ...
Views: 1792 - Peter Fogel's "Branding Your Message into The Hearts and Minds of Your Audience!" - by Submitted on Nov 23, 2010 from Peter FogelWhether you’re a professional public speaker or someone occasionally called upon to speak at company meetings… or to prospective clients… you want to make sure your audience quickly “gets” your message. The way to do it is to brand yourself. In other words, to sum up your message with a ...
Views: 1856(4 votes) - How To Qualify Yourself To Be Around People Who Celebrate You Instead of Tolerate You - by Submitted on Aug 27, 2010 from Sammy MaloofWhat is character? Character is who you are behind closed doors when there is nobody else around you. This is who you really are. Integrity is who you are in front of people. People will see who you are before they hear who you are. On a daily basis you need to challenge your character. If you ...
Views: 3336 - Teasing, Sarcasm and Emotional Scarring in Adults - by Submitted on Dec 23, 2010 from Lianda LudwigTeasing, as either a teaser or target is a universal experience that all persons participate in, or are exposed to at some level. The childhood rhyme says “Sticks and stones may break my bones, but words can never harm me”. This is probably one of the biggest lies we try to convince ourselves, ...
Views: 9120(3 votes) - THE FIVE PILLARS OF ENGLISH - by Submitted on Aug 26, 2010 from Susan (Teacher Su) McKenzieTHE IMPORTANCE OF PILLARS Without pillars, buildings will never stand. They are the strong columns that are the supports for a building. In the English language there are five pillars. They are the building blocks and the key to fluency and exceptional ability in English. These five pillars are ...
Views: 6515(3 votes) - Job Interview Follow-Up Tips - by Submitted on Aug 24, 2010 from Peggy McKeeSo what happens when you have a really great interview, you send your follow-up email in a timely manner, but then you hear nothing? What do you do? Do you send another note? Do you contact HR? Or the hiring manager you spoke to in the interview? It’s a tricky situation, and a lot of people ...
Views: 1987 - Job Search Advice: How to Navigate Networking When You’re Unemployed - by Submitted on Aug 21, 2010 from Peggy McKeeWhat do you do if you’re currently unemployed (like so many others are in this economy), and you go to a networking function and are asked “What do you do?” If that question makes you uncomfortable, it’s an indication that you are ashamed of that particular circumstance. That’s the first ...
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