How Does Your Hosted IPPBX Work To Support Business Communication

The story of IP PBX runs back to the time when business organizations were unable to interact properly with their customers through the PSTN systems. At that time, the business organizations started to use communication via emails and faxes but there was still something missing. The idea of using internet medium to carry voice has now evolved through the use of Hosted PBX VOIP. Today, more than 70% of the small and medium scale business and most of the large business organizations have been using these telecommunication systems.

What is a Hosted IP PBX solution?

This telecom interface is a communication solution that allows small business organizations to maintain their communication interface seamlessly. The IP PBX system is a massive system that is maintained within a large space with a large number of connections. These systems are maintained at one location with a large number of ports and the cloud based functionality is used to make the features of these systems easily accessible by the small business organizations. The small and medium scale business enterprises can have all the features configured and ready for use. All that the users would need to set up at their end is an internet connection and a phone system.

Why use this system to streamline SMB communication activities?

The benefits that the SMBs can achieve with Hosted PBX services include:

• No upfront expenses are involved in setting up the communication channel

• Maintenance of the system is not a matter of concern as there is no physical system

• The requirements can be modified as per the business needs and this ensures scalability

• Mobility to ensure that you can access your communication from anywhere, anytime and via any media

• Various business offices can be integrated through a single phone channel with the help of virtual phone numbers and digital packet-switched network connections that VOIP based IP PBX offers

What are the features that Hosted PBX systems offer to business enterprises?

The major features that have become indispensable for most of the business organizations include call forwarding, call screening, call transfer, call parking, 800 numbers, telemarketing through blasting of calls, fax on internet, auto-attendant, automatic call distribution, call conferencing in both audio and video modes, call wait, call return and many more.

How can VOIP make this interface so feasible?

The intervention of voice based business phone has made the use of these services easily affordable. Packet switched telephonic network is used that carries digital packets over the internet channel. There are servers located all over the world. Calls from your internet network travel through the public network in a tunneled manner and reaches to your remote server. This server determines the destination address from the header and then it directs these packets to the termination destination through efficient routing. Since the end points are all located at remote servers, distance is not a matter of concern in VOIP. This is what makes Small Business PBX easily affordable by business organizations of almost all sizes.

Are these communication services reliable?

With internet growing highly vulnerable to threats and attacks, the use of IP PBX is somewhere suspected to be unknown to business profitability. This is because confidential information once hacked can be a great business loss. However, with the implementation of a large number of encryption and compression algorithms and the use of protocols over the internet channel ensure that this channel delivers a safe transmission of digital packets from one node to the other.