Matthew G. Sikich II is The Official SelfGrowth.com Guide to "Sales Training". You can find complete information on Matthew G. Sikich II and his products by visiting The 5 Buying Habits.
Years ago voicemail was all the rage. There was no e-mail, so people tended to honor and even return their voicemail messages. It was a good time...
But that's history now. Email has changed everything, and people now hit the delete button on their voicemail messages the instant they hear ... Views: 1038
Getting others to accept you point of view has never been easy. Almost all of us are never taught how to argue your point of view in a right manner. I said right manner because a lot of people when talking about their opinions, they are arguing it in a destructive manner and then conflicts ... Views: 1038
The value of an appointment
Activity is one of the key secrets to sales success .In my sales I use a one stop approach to making a sale and this article is based on this however you could you the same idea if you are using a two appointment process.
For the purpose of this article I am ... Views: 1037
I recently wrote an article called, Feeble Questions Can Kill Your Business. In the article, I stated that too many sales people get caught in the trap of asking low-quality questions instead of more powerful ones. Many people contacted me and requested more information on what constitutes a ... Views: 1036
Cell phones have changed our world. With few exceptions, we can now talk to anyone we like whenever we’d like. The staccato symphony of ring tones accompanies us through our days: from the morning commute to the crowded restaurant at lunchtime, during meetings and even during the quick stop at ... Views: 1035
Fully 84 percent of sales in America take place as the result of word-of-mouth advertising.
Why People Buy
Fully 84 percent of sales in America take place as the result of word-of-mouth advertising. Some of the most important sales promotion sales activities are those that take place between ... Views: 1035
When I was little, the sun rose & set on my Grandpapa. Frozen forever in time are memories of wire rimmed glasses and a grey knit vest that almost always had chocolate covered raisins in the left pocket. Grandpapa always read to me. I'd curl up beside him and listen, spellbound.
When Grandpapa ... Views: 1035
I am positive you already know that there can be a lot of mistakes made in sales, we have all made them, but I have found on sales training courses sometimes when you make mistakes you need some one else to point them out as they are not always visible to you.
It s no different than sports, ... Views: 1033
One of the issues most often raised by my clients is better time management. People have tried prioritizing tasks, blocking out parts of their day for certain tasks, implementing new systems and getting better at delegation. While all of those things can make a difference, there is something ... Views: 1033
One of the things that we get asked the most about at the Sales Management Mastery Academy, especially by those members that are in sales but want to get promoted into sales management and move their career forward and start managing and supervising other sales people is, “How do I ... Views: 1032
You need to set the tone and set out a vision of where you want the team to head, over-performance from a sales performance standpoint. As far as leading and motivating, it comes down to individual tactics and techniques that you need to use with each one of your sales people because they are ... Views: 1032
If you aren’t moving forward you’re moving backward. You want to grow and that means you need to attract more prospects. You’re scared to limit yourself to a specific group of people, or you simply don’t know how to narrow the field. One way to ensure your rapid growth ... Views: 1032
I was talking to a friend the other day, explaining what I do for a living, when she interrupted me and proceeded to tell me all about how wonderful her insurance agent was. Her story caused me to reflect on why I left my previous agent. I don’t think my previous agent will be upset by ... Views: 1031
Catastrophes come from out of nowhere. Massive thunderstorms can roll through a region without a moment’s notice, knocking out power and phone lines. An iffy meal at a local restaurant, and you have a staff member flat on their back with food poisoning. Open up your sales materials only to ... Views: 1030
My wife and I had a few friends over the other night. My friend Jerry saw one of my guitars sitting in the corner and asked if he could play it. We players are very respectful of other people’s property and would never dream of just picking up the guitar and playing without permission. I ... Views: 1030
Dogs are great teachers of how to sell easier and better. And if you think about a dog’s life, it’s an easy one. Some dog behaviors can serve as models for do’s and don’ts for salespeople.
Dogs mark their territory.
Do what you can to stand out in your industry or in your working geography. ... Views: 1029
Old-school traditional cold calling can take a toll on a person’s self esteem over time. It’s just not natural to have somebody hang up on us, or to experience rejection over and over each day. Because of this, many of us tend to recoil at even the idea of cold calling. It’s a fear-laden ... Views: 1029
Many companies and their decision-makers require written proposals, and if you are like many sales people, you probably shudder at the thought of this request. However, writing a good proposal doesn’t have to be painful providing you keep a few points in mind.
First, recognize that closing the ... Views: 1029
Is your head trash piling up?
The term “head trash” came up during a conversation with a colleague and he used the phrase to describe the mental garbage that affects the performance of most sales people. Head trash is a collection of limiting thoughts or ideas that prevent you from taking ... Views: 1029
How To Stay Up, Even When You’re Down.
This past weekend I was going through some old newsletters when I came across a letter that might help you to deal more effectively with the recession and the tough times you're facing.
So - enjoy the updated version of my Mt. Everest Newsletter.
Sixteen ... Views: 1028
Unless you hold a mirror to your face each time you speak with someone, you really have no way of identifying what messages and signals the listener is receiving. This, by the way, applies not just to face-to-face sales calls, it applies to telephone conversations too. You see our face tells ... Views: 1028
Like in kickboxing, sticking to sales basics can help even the most introverted or most reluctant salespeople stay focused. Whether it is a side kick, front kick or knee thrust, all kicks require focus and attention. Isn’t that just perfect for a salesperson who tends to be reluctant at some ... Views: 1028
The key to making the sale is to discover the gaps between where the prospect is now and where they could be by using your product or service.
Identify the Real Need of the Prospect
As a salesperson, you are in the business of gap analysis. You are a "problem detective." Your job, somewhat like ... Views: 1027
Don’t get caught not listening to your potential customer. This is critical to your sales success.
Paraphrase Your Customer’s Words
The customer is only sure that you have been listening when you paraphrase what they have said and feed it back in your own words. This is where the rubber meets ... Views: 1027
Persuasion means how you can influence others to follow you and like you. This is the meaning of the power of persuasion and not influencing other people to dislike others.
Adversaries are always around in the world of marketing and sales and some of your opponents will do everything they can ... Views: 1027
Can you close a sale in just seven seconds? You can do it even faster if you make a great first impression. Seven seconds is the average length of time you have to make a first impression. If your first impression is not good you won' t get another chance with that potential client. But if you ... Views: 1026
My name is Craig. But I'll answer to Greg. Most Gregs I know answer to Craig. Of course we are not alone: there's Eva and Ava, Bill and Bob, Jeff and John, and many more. I can't complain. I often confuse and occasionally mangle others' names. Names are not my strong suit.
My purpose is not to ... Views: 1026
As a business success coach and a sales coach, I work with business people whose clients are everything from large companies in California that have been in business for decades to micro businesses that have started in the last two years.
Whoever your clients are, it is far more cost-effective ... Views: 1026
It's said nobody likes a complainer. I beg to differ. In customer service a complainer is doing you a favor. They are the extension of your research, testing and quality assurance departments. Although essentially unpaid, they're providing you with invaluable, often real-time feedback on what ... Views: 1026
Something that's as important to me as oxygen....is creativity.
Now you may wonder - what does selling have to with being creative?
Let me sum it up in 3 words:
IDEAS CREATE CUSTOMERS.
My office is absolutely gorgeous and it's not an accident. (a heck of a lot of reno work last ... Views: 1024
What’s the secret for success in sales presentations and public talks? To dramatically improve the results of your presentations, build an emotional bond. Find out the fast and easy way to do this right now.
Why are emotions are so important? Emotions drive our major decisions. You’ve heard ... Views: 1024
In my sales management career, I would bet that I've seen about 5,000 resumes for sales people. Yet, I still haven't seen one that shows someone who has achieved 40% of quota. Every single resume shows 100%, 200%, 2,000,000% of goal. Where are all of the people who have had less than stellar ... Views: 1024
If you are involved in sales, and who isn't, you know the terms, techniques and tips for attracting potential customers, creating the desire to buy, gaining trust, closing the deal and maintaining relationship.
Each step in the process is critical to the desired outcome: productive and ... Views: 1023
INTRODUCTION: There are several basic skills that you need to acquire in order to improve your interpersonal communication skills. Effective communication is an essential part in our everyday lives. In this seminar you will be introduced to the basic interpersonal skills, which in turn will ... Views: 1021
There are few decisions more critical for a company than the hiring of the leadership of their sales organization. Yet, few know how to do it well.
There are few decisions more critical for a company than the hiring of the leadership of their sales organization. Yet, few know how to do it ... Views: 1020
Most of us have had some sort of training on goal setting.
We discussed that goals are very important. Many studies have proven that goal setting, and writing them down is critical to your success. That is all well and good, but most people do not actually set goal for themselves, they ... Views: 1020
As the winter and Diwali are approaching, the demand for dry fruits goes up. This year has been tumultuous with the Covid 19 lockdown and people being forced to remain indoors. We have had to make changes to the way we have done things including our shopping. Stores have had to open ecommerce ... Views: 1019
This book review is part of a series that covers the topic of Sales Training. Sales Training is tools and techniques which allow someone to be successful and confident in marketing and sales. Tom Hopkins is the Official Guide to Sales Training. How to Master the Art of Selling, by Tom ... Views: 1019
I received an email from a prospective client the other day. It was disturbing. The message stated, “…my customers aren’t buying and I don’t know what they want anyway. I’m adding new product lines all the time but nothing seems to work.” I could feel her frustration.
In my reply to her, I ... Views: 1019
Are you tired of excuses? Looking for a persuasion technique to get people to take immediate action? Are prospects saying things to you like: "I'll think it over and get back to you?" "I need to talk it over with my wife." "Call me next week and we'll set up an appointment." Then create a sense ... Views: 1019
When you come across the phrase the art of the soft sell, you might focus your attention on the word “soft.” You might not even do this consciously; many salespeople don’t.
And based on this unconscious focusing, you may lead yourself to believe that the difference between conventional ... Views: 1019
Believe it or not, social networking isn't the next best thing... You are! It's the personal connection that still seals the deal.
The Internet, social networking, and other breakthroughs in technology have fundamentally changed the way we do business. New technology drives communications, ... Views: 1019
Plan your Day the Night Before
To this day I always plan my day the night before. My head does not hit the pillow at night, before I have arranged all my appointments for the next day. I chart every move I will make the next day, detailing who I plan to meet face to face, who I will call, who I ... Views: 1018
In business, the primary goal is to succeed. Competition is fierce in both online and offline businesses. Using four basic principals can increase your sales by up to 300% or more.
The first principal is pretty easy. Call your customer by his or her name. By doing this, your customer feels that ... Views: 1018
During sweeps week the television stations break-out their best programming in an effort to drive their ratings up. They know if they can catch a viewers attention and then give them something they want the viewer is likely to tune in as a regular viewer each week. The stations performance ... Views: 1018
The modern sales department is aware that improving the skill set of its salespeople could enable them to get more sales and work more efficiently in their relationship with customers. So as to confirm that they are operating at their full potential, knowing effective selling techniques should ... Views: 1018
You've heard it before, but you don't understand the impact and implications. You can't get the results you want if you either don't know how, or won't take the time to plan to get them. Your natural instinct is to just go-go-go rather than plan, so you know when and where to go to get the ... Views: 1016