Do you feel chained to the phone on your desk? This is the same scenario as was there years back. The sales and support team would have their coffee, breakfast; lunch and dinner at their desk while their eyes on the phone. This taskforce was then termed as immobile as they never knew when they leave their desk and they miss out a call. Even when movement was mandatory, the next desk neighbor would guard the calls. With this type of sedentary and monotonous taskforce in today’s world, your business cannot survive the competition. To complement the multi-tasking needs of the workforce, Hosted PBX systems have been introduced in the world of telecommunication.
Today, the dependency on the business phone systems has extended to an indispensable level. This is why business firms are always on a look out for a flexible and inexpensive telecom system that can supplement all the needs and enhance employee productivity along with business profitability. Most of the firms that support PSTN based communication usually face a lot of problems with communication. The use of Hosted PBX VOIP seems promising and all these issues can be easily dealt with. This infrastructure seems to be the perfect fit for all sizes of business organizations as there is no effort or time to be invested in setting up and maintaining such a communication system.
Today, the use of PSTN infrastructure is considered illogical. The reason is that business firms are now opting for technologically sound systems that are quite competent and at a price that can contribute to efficient cost-savings. Some of the unimaginable processes have originated and have gained huge momentum in today’s world. The use of Hosted PBX can offer a handful of benefits that include:
- These cost-efficient systems can be a great option for the SMBs. The infrastructure of these systems i.e. the server is usually maintained from a remote location and you just need to use a software based interface.
- There is no infrastructure that needs to be set up at your office and thus, there is no need for maintenance of these systems.
- The presence of all the features of the large phone systems makes Hosted PBX a boon for the SMBs as they can project a better professional image for their enterprise.
- Small Business organizations can project a local or global presence in any location where your target customers are located. Toll free numbers help create a better customer impression.
- Device portability and number portability while making the switch from one provider to the other also seems to be a great benefit for your business.
- Any device supporting 3G or Wi-Fi internet is permissible to access the conversations whether this conversation comprises calls, e-mails, voicemails, SMS, fax, etc.
The use of the extensive features of Hosted PBX is beneficial since these small business owners can project their business organization as a Fortune 500 business firm. With the traditional phone systems, it was difficult to manage the setup of a large number of telephone extensions. Moreover, it was impractical to use a single number with a number of lines and channels attached to it. However, the contemporary business phone system can offer all these benefits. The use of Hosted PBX VOIP allows hassle-free connection amongst the company employees as extension to extension calling is free of cost. International destination calling is also provided at quite impressive rates and thus, better employee-business communication connections can be maintained.
VOIP Expert at The Real PBX ‘Adom Brown’ is a specialist in Small Business PBX systems. The Real PBX provides Hosted PBX system which delivers business class voice quality, real time customer assistance, scalable office business phone system office and more. Their enterprise class Virtual PBX services include top notch features like Email to fax.