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During a particularly passionate brainstorming session in my last open workshop – “Some Quit and Leave…Others Quit and Stay‘ – our topic of discussion was the reason employees change jobs and what individual managers can do about it.
The group quickly agreed that the most important reasons ... Views: 944
Healthcare is an essential service that draws support from various sources to be able to deliver services that meet quality standards. As healthcare is a business it is also important for healthcare to be profitable and meet statutory requirements. Keeping all these factors in mind it is ... Views: 939
Do you ever wonder how to become better at what you do? The answer is... getting feedback from those you serve is the best way to become better at what you do. In this article I am going to share with you the right and the wrong ways to ask for feedback.
Asking for feedback from the people ... Views: 938
Work less but do more is what the Pareto Principle is all about. Also known as the ‘law of the vital few’ it says that in most situations roughly 80 percent of effects come from only 20 percent of the causes. It’s been applied to almost every human endeavour, from software development to ... Views: 938
Monica, a mid-level manager, asked me to help her improve leadership skills by speaking at her regional meeting. She also told me of her plan to ask her managers to teach each other their favorite leadership skills during breakout sessions. Our conversation went like this...
Me, "What ... Views: 937
Why should you bother doing any marketing during July and August? After all, most people are away on holiday aren’t they? No one is really around so there doesn’t seem to be much point in doing a lot of marketing. You might as well just have some time off and take things a little bit ... Views: 937
We've all been there. After countless calls, meetings and an endless amount of work, you just can't get the customer to say "yes" and move forward. There can be hundreds of theories and ideas as to why this happens more times than we care to admit. Let's put all the theories aside and get to a ... Views: 936
In my over four decades of working in the hospitality industry in a number of countries, I have gained mixed feelings on professionalism by witnessing various styles of functioning. Some sweet and a few sour ones. This article, the first in the series, is intended to address both styles, the ... Views: 935
The March 2006 issue of the Harvard Business Review had a great article by Robert Morison, Tamara Erickson, and Ken Dychtwald entitled "Managing Middlescence." Their article addressed the mid-career employees, aged 35 to 54, who "should be at their peak of productivity," but instead "are the ... Views: 935
Market research methods need to be chosen carefully, it could be qualitative or quantitative in nature. Descriptive research is a method of data collection used by market researchers across the globe. Descriptive research is a fact-finding investigation with adequate interpretation. It is the ... Views: 935
Channel management has been often used as a good marketing strategy because reaching consumers direct might not always be attainable. Channel partners help producers enter untouched markets as well as get a much better reach in various geographic places. The advantage of utilizing channel ... Views: 934
If you own a credit card, and you are looking for pointers that can help you manage your line of credit in the most responsible way you can, then you have stumbled upon the right article. In the remainder of this piece, we have listed down and tackled four suggestions guaranteed to help you, as ... Views: 934
When making a strategic plan, there are skills that are critical so that you can formulate the best plan and you can actually have all those skills when you hire a strategic planning consultant. When you have someone who is an expert in the field and someone who doesn't really work for your ... Views: 934
"...At one point, I had an extraordinarily difficult boss, who could literally drive you into tears. And it was easy to convince yourself to allow the fear that naturally arose to, if not paralyze you, certainly greatly restrict what you did, and the risks you were willing to take. And I think ... Views: 933
Strategic management, or a lack thereof, can make or break a business.
The way Blackberry ended showed the world what happens when an organization lacks a strategic framework and wise decision-making. While Apple foresaw the opportunities and challenges the future held, Blackberry didn't. ... Views: 933
A key aspect of personal effectiveness is the ability to clear your mind, to remove blocks to clear thinking and begin looking at the problem afresh.
Do you ever feel as if you are knocking your head against a brick wall? Are you repeating the same actions and achieving the same negative ... Views: 933
You may feel like a juggler when the workload pressure’s on in project management. Having to keep several balls in the air at the same time as you beaver away on several projects can be a tricky business. The advice is - never panic. In fact, you can actually enjoy the experience if you plan it ... Views: 932
When you want to know who are your good employees it’s always good to find ways to do it. But in the end, everything boomerangs on how you build your relationship with them. And this will determine whether you have a good employee or not.
How will you know if your employee is good with his ... Views: 932
There’s No Such Thing as Organizational Change
It is everywhere. . .
. . . Political leaders promoting changing policies.
. . . Organizational leadership touting new products or strategies.
. . . Team leaders outlining a process improvement.
Leaders everywhere think their job is ... Views: 932
While many indicators point to an improving economy, it's far more difficult to attract clients now than it was a few years ago. Perhaps worse, many economists expect the job market to remain challenging into 2011 and possibly beyond. Credit is still hard to obtain and consumer confidence is far ... Views: 931
I just got off the phone with a prospective client. They have serious employee and management retention issues. They have few managers with the right skills to be effective managers, let alone develop into effective leaders, they have a multitude of staff with less-than-effective front-line ... Views: 931
Do less, find just ten minutes a day to be peaceful, and you’ll earn more — happiness, money, prosperity and abundance.
1. Achieve more by doing less. The key to living a life of peaceful abundance comes in understanding that you will achieve more by doing less. This may seem a paradox at ... Views: 930
And If He/She Is The Right Kind, How Do You Propose To Retain Him/Her?
The speedometer in our car will hit the other extreme but for the check on its movement exerted by an opposing force (called ‘dampening force’); A car without brakes not only crashes itself but is very unsafe to all its ... Views: 930
Teamwork is of the essence to the greatness of a commercial enterprise. But there is a good deal more thereto than just drawing staff as team members or applying truisms, including the team is here now to assist. It can help to grasp more regarding various components that stimulate a team to ... Views: 930
Money can be a big source of stress for many couples. Meeting with a financial planner can be a good investment. Although it may cost a couple of hundred dollars up front, it may save you thousands each year. A financial planner can help ensure you don’t make these common money mistakes that ... Views: 929
Running a business from home automatically invites several types of distractions. Aside from the normal distractions of running a household, you may also have a full time job that you must go to prior to working your business. If you want to have a successful business, you'll need to create ... Views: 929
To achieve great things, you need a team. Building a winning team requires understanding of these principles. Whatever your goal or project, you need to add value and invest in your team so the end product benefits from more ideas, energy, resources, and perspectives.
1. The Law of ... Views: 929
The two FBI agents stared at me from across the table. The woman’s blue eyes narrowed and her forehead wrinkled as she aimed her next question, “If you teach leadership, maybe you can tell me how important all these leadership tests the FBI makes me take really are?”
Me, “Depends how they use ... Views: 928
It's time to be honest! Are you really spending the time you need to each day on growing your business? Or are you getting distracted with time wasters like surfing the Internet, hanging out on Facebook or other busy work that isn't leading to profits?
If your time management and productivity ... Views: 928
More than any other question I get, entrepreneurs ask me how to close sales. They aren't looking for a sales philosophy or tips on being more persuasive on sales calls. Most of all, CEOS want tips that they can implement NOW in order to ramp up their conversion rates.
If you're like a lot of ... Views: 928
The two FBI agents stared at me from across the table. The woman’s blue eyes narrowed and her forehead wrinkled as she aimed her next question, “If you teach leadership, maybe you can tell me how important all these leadership tests the FBI makes me take really are?”
Me, “Depends how they use ... Views: 927
“The days of Command and Control are over. Today’s leaders must Trust and Inspire their employees to be trusted as leaders.”
I was a shy sixteen years old, afraid of my own shadow, the summer I worked as a Nurse’s Aide at our local hospital. The Director of Nursing was a strong loud woman ... Views: 926
Ok, so someone that you know knows someone that did a project once and you have just inherited something that everybody calls a project…
What do you do, where do you start?
This post is aimed at addressing the most basic elements of project management. These topics are:
What is a ... Views: 926
Every year at high school we’d do netball grading. A handful of mothers involved in school netball would watch lots of us play and grade us – choosing the teams A, B and C and mixing the rest up. I found it odd, that every year the children of those women doing the grading made it, ... Views: 925
Dramatic increases in public sector pension liabilities at a time when state and local governments have seen their revenues shrink drastically have resulted in an explosive backlash against public sector unions and the workers they represent. At the very time that high levels of unemployment ... Views: 925
Tick-tock. You've got a critical presentation to customers and investors. This is your moment to shine and blow your audience away with your phenomenal idea, product or solution.
How can you guarantee success?
Many consumers, prospects and investors are sitting in back-to-back pitch fests. ... Views: 925
"I am not supposed to be an expert in every field. I am supposed to be an expert in picking experts." - Moshe Dayan
ACTUAL CASE HISTORY: Twice this year we have been retained to negotiate employment agreements for senior executives with a new corporate title: "Chief Continuity Officer." One ... Views: 924
You are the manager and you want to insure that your team members are strong performers. You know your primary focus is to set standards and guide your employees to higher performance levels. Though…how do you do it?
Does a strong manager demand or coach their employees to meet the ... Views: 924
Organizational change management(OCM) & Implementing Enterprise Resource Planning(ERP) software program is among the smart strikes for the development of the corporate. And undoubtedly, it may carry a lot of enhancements within the operational and organizational stage earlier than the ... Views: 923
Projecting confidence can make any presentation a success. Your audience always can spot when you are confident. Use basic principals to be persuasive and confident.
True confessions time.
Corporate leaders around the world confess to a singular dread of presenting in front of groups. ... Views: 923
In a survey of 359 corporate officers and 6,900 managers from 77 firms, the McKinsey organization reported that only 7% of respondents agreed that their companies had enough talented managers. (1) Even more alarming was the mere 3% who agreed with this statement: "We develop people effectively." ... Views: 923
How many times have you heard the phrase “Act like your business is worth £1m” and left thinking that although that would be nice, there is no way you could do that because you just don’t have the money.
Me too!
And then, the other day I reached an epiphany. By this phrase, people don’t ... Views: 922
Many of us get so caught up in day-to-day pressures that we often find ourselves reacting to external demands rather than designing lives that really fulfill us. While in today’s economic environment we face many stresses in our jobs, it is still possible to create balance between our work and ... Views: 922
To be honest I don’t know how I am as a receptionist but I am going to talk about some really effective tips for you who love this appealing profession.
I work fast, solve problems well and people really like me. Some people a little bit too much. Maybe you are also an excellent ... Views: 922
If you ever felt like we are currently in the age of information overload, you might be right: last year (in 2011), according to an IDC report on the size of the Digital Universe, the amount of information created and replicated surpassed 1.8 zettabytes (in case you somehow forgot, a zettabyte ... Views: 922
A few years ago I was in Santa Barbara, CA visiting a client on Halloween. The students at the University of California, Santa Barbara have a tradition of dressing up in costumes and parading informally throughout the downtown area on Halloween night, so I stayed into the evening to enjoy the ... Views: 921
Do you want your business to thrive and wish to derive the best return on investment? Then business process management becomes vital. It is actually a holistic management approach which focuses on arranging all facets of an enterprise with the needs and wants of the clients. It ensures ... Views: 921
Management can be defined as “getting things done through others.”
Be a Low Pressure Persuader
Management can be defined as "getting things done through others." To be a manager you must be an expert at persuading and influencing others to work in a common direction. This is why all excellent ... Views: 921
Most vendors have come to rely on channel partners to help expand their business and increase sales. Vendors usually have hundreds and thousands of channel partners including wholesalers, resellers, retailers, VARs etc to help their business grow. Though vendors do feel that channel partners are ... Views: 921