We are currently looking for an Official SelfGrowth.com Guide to "Management Skills". If you have expertise in Management Skills and your own website and/or product for this topic, please review this form for complete details. The Official Guide Position is part of our Premium Placement Package
When you are a person who is dedicated to creating value for your organization because you have a passion for your work then it is very important for you to be a contributor to the organization’s success. One of the toughest challenges that workers face is that there is so much competition for ... Views: 1092
My recent trip to Bali left a lasting impression in many ways. This column addresses practice, and its impact on culture, life and engagement.
Balinese culture is permeated by ritual. Every day, week and month there are celebrations. In fact, life is a continuous string of celebrations. ... Views: 1091
Internal auditing is an independent consulting activity basically aimed at improving and adding value to a company’s operations. It can be of great assistance for wholesalers as it helps them better assess their businesses. There are simply innumerable benefits and advantages of internal ... Views: 1090
Why Is It So Hard To Talk About The Elephant In The Room?
By
Bill Cottringer
“Two cows were talking in a pasture. One says to the other, “Are you worried about catching mad cow disease?” “No” said the other, I am an elephant.” ~Bad joke.
A work colleague of mine, Bob Bennett, is quick to ... Views: 1090
When I say the words “customer service” a wide variety of ideas pop into one’s head. Perhaps an example of an interaction with a sales clerk that was pleasant and made you really want to go back to the store again. Or another experience, like the one I had with the cable company that didn’t go ... Views: 1089
TEACHING RESISTIVE OLD DOGS NEW TRICKS
By
William Cottringer, Ph.D.
“The best way to teach something is to share a story of your own failure, tell what happened to help you get past it, and offer some helpful hints to succeed.” ~The author.
A common problem in management and training is ... Views: 1089
A peek at the fundamentals
The term Partner Relationship Management (PRM) has been coined to classify the business methodologies and strategies employed to leverage the functional relationship between you and your company's channel partners. Channel Management Software is the generic term ... Views: 1088
Michael refuses to offer a free trial consultation. "They can read my articles or ebooks," he shrugs. His business is booming.
Marilyn offers her clients a full half-hour of free consultation. She has few takers.
Michael and Marilyn send high-quality articles to ezines. Michael's opt-in list ... Views: 1087
Sometimes It’s Not What You Know But Who You Know That Matters
The difference between 'getting by' at work and having a successful career is not solely dependent on technical skills or knowledge. We all know colleagues who have strong 'people skills' and not the strongest technical ... Views: 1087
At some point in his or her career, every politician gets tarred with a catch phrase--and usually not a flattering one.
George Bush, Sr. is stuck with two. There was "Read my lips, no new taxes," of course. But only slightly less unfortunate was his dismissal of what he called, "The 'vision ... Views: 1086
More than 17 years ago, when I started in real estate, we didn’t use the internet. There were no websites to get instant information on taxes or neighborhoods. We didn’t have “CrackBerrys” or “iPhones” to instantly know when someone wanted us either by mail or text.
Yet, closings took place ... Views: 1086
We all need to keep track of information, whether it's a list of phone numbers, a mailing list for postcards or newsletters or information for hosting a mastermind group. A database can be a useful tool for organizing your information. A database gives you more control and accountability over ... Views: 1086
Goal Setting is one of those important aspects of life that I never did single or married. I have always just gone with the flow. Not saying that is a bad; it is I just didn't have any focus and just moved along with life events as they unfolded. After my divorce with my life in complete array, ... Views: 1086
If you are planning to spend money on diversity training, WAIT!
You may be wasting your money if you haven’t done any foundation building. If diversity and inclusion are not first integrated into your business strategy, very little will change just by holding one or two day training classes. ... Views: 1085
In these trying economic times, we are all looking for opportunities to save costs and increase productivity. Businesses have a huge opportunity to increase productivity staring them in the face that unfortunately has gone virtually undetected.
What is that opportunity? The reclaimed ... Views: 1085
The three top issues that I seem to work with my executive clients on are Effective Recruiting, Maximizing Production and Time Management. Today I’d like to share some thoughts on how to better identify candidates that are more likely to succeed in our business.
Have you ever brought someone ... Views: 1085
He marched down the hall towards me. He wore a black suit, white shirt, and a gray tie that matched his silver hair. Oh no, I thought to myself, it's Mr. McNulty, the executive director of this entire YMCA. Ten yards from me, he stopped and bent down to pick up a candy wrapper that had escaped ... Views: 1084
The immediate symptoms that of difficulties within teams are easily observed. The results of an ineffective team are all too apparent, poor performance, unhappy Customers and poor relationships with other departments.
A manager or owner will often make the mistake of working on the surface ... Views: 1083
Today brought an incredible real-life example to illustrate the simple, yet powerful message I aim to teach; that leadership and influence are first and foremost an inner game. Only when we are clear and fully present internally can we create and experience joy, fulfillment and results ... Views: 1083
Running an efficient and streamlined business is all about continuously improving and 'tweaking' your office management systems so that they grow with your business and not hinder your business.
But why do you need efficient office systems in place? Here are some answers!
# To quickly and ... Views: 1083
It's important to understand the difference between operational difficulties and financial difficulties and to determine which is the primary source of any downward trend in business cash flow. If your company is encountering financial difficulty or serious operational issues that could quickly ... Views: 1081
Having lead management software in your company is a wise move. With this, it will improve the system that is being imposed in the floor. Operation has always been a crucial course everyday in a business. A good example is the field of the business process outsourcing, the call center to be ... Views: 1081
Money is not everything and will never be.
Money won’t solve most of your problems and it can never give you all solutions, so? I want you to get it into your mind that money is just an aid not an end.
In this period when everything is sky rocketing and money circulation is tight, I am ... Views: 1080
As we enter into the new year it's an excellent time to reflect on where you've been and where you're going.
I recently went through this process with two different firms when I facilitated their offsite retreats. They had both asked me to help them create a theme for this year. For one of ... Views: 1080
Why are you in business? Hopefully, you enjoy what you do, however, is it because you want to make money so that you can have, be and do more in your life?
Who pays you? Your clients do and never forget that. Unfortunately, many people do. They take your money and then vanish off the face of ... Views: 1080
One of my favorite quotes is from a famous American football coach, Vince Lombardi. He lived between 1913 and 1970 and produced many great quotes that are now classics. Most of them are related to Teamwork.
The quote I am talking about is one really famous. You can see it all over the ... Views: 1079
Remember the saying we heard as children, actions speak louder than words? At least in my house that was a common one. As a kid, I’m not so sure that it meant much, other than clean your room now and stop telling me you’ll do it later. Mom liked us to take immediate action and not give her lip ... Views: 1078
Age and the ills that go along with it happen. At 78 with the loss of agility and stamina in my leg muscles, I can no longer do the run-and-gun style of turkey hunting that I did as recently as five years ago. In addition, the social distance requirement of the corona virus outbreak keeps me and ... Views: 1077
Life: It’s All About Taking Action – Or Is It?
I’ve been a student as well as a teacher of personal development techniques for a couple of decades. I think I’ve read or heard just about any self help guru worth his stripes say that taking action is essential to success in any endeavor. And ... Views: 1077
Are you planning to start a new business? Or are you considering
expanding your current business and require a bank loan or
investment from outsiders?
If you are going to look for an investment of capital it is quite
likely that you will be required to have a business plan. If you
are ... Views: 1077
Recently I heard Michelle on the phone chatting with a Realtor about some of the struggles he was having creating the business he really wanted. She told him over the years she’d met many agents who started out with a vision but soon realized that there was way more to this real estate thing ... Views: 1076
A budget maps out where you're business currently is and where you plan for it to be, like a road map. A budget will also help you cope with the inevitable roadblocks and detours you will encounter on your way to where you want your business to be.
Budgeting is important, estimating and ... Views: 1075
Over the past few months, we’ve been working with a graphic designer company to revamp our brand. It’s taken a while to come to fruition but we got there in the end.
Sometimes, marketing can be a bit like that too – you have a lovely plan and strategy in place, but for some reason, you don’t ... Views: 1075
It's easy to assume that the problem with a company lies in management not being effective or employees not working hard enough. A good leader knows, though, that they sometimes must step outside of the situation and look at all the variables. If management at your company is not positively ... Views: 1075
As a Realtor, investing in your future business needs may seem silly to some when all you really want is the phone to ring and the leads to convert to sales. However, without a proper foundation it’s difficult to fully capitalize on all the marketing and lead generation that’s being done or to ... Views: 1075
A Transaction Coordinator is a person who takes responsibility for managing the deadlines and tasks of a real estate contract to closing. Some of the duties include:
1. Responsible for processing of all contracts through closing.
2. Coordinating appointments for inspections, appraisals, ... Views: 1075
How do you define success?
According to Marissa Peer, “Success is not about making more money and having lots of status symbols, it’s about inner peace, liking yourself and being happy doing what inspires you.” Further, she defines, “Success is about making a contribution and accomplishing ... Views: 1074
Automating labor management processes or upgrading to a more robust time and attendance system are both intelligent business improvements. Following these tips and tricks will help businesses obtain maximum value from their new system, while also ensuring that the new processes are implemented ... Views: 1073
Do you think of communication as only verbal….being able to share your thoughts? Another part of communication is listening. The communication process includes both the speaker and the receiver. In your role as a manager, being a strong listener is an important skill for you to develop.
In ... Views: 1073
The internet is fully loaded with well managed guides and articles that can clear all the doubts regarding CRM systems. Also, a flurry of websites is specifically dealing in this respect because entrepreneurs want to know more and more about the upgrading and core knowledge of the customer ... Views: 1072
Have you wondered about the demise of our quality of relationships within the workplace? For the purposes of this blog, I am going to stick to the workplace for this writing as the state of relationships outside the workplace is way over my head. There are lots of challenges within today’s ... Views: 1072
Can your business survive a $200,000 embezzlement or other fraud scheme? What if that scheme was spread out over 10 or 15 years? Would you notice?
Denise, a $35K a year bookkeeper, for a small trucking company in Alabama is facing several years in prison for embezzling over $550,000 from the ... Views: 1072
It is safe to say that relatively few employers and even fewer employees can accurately identify the National Labor Relations Board (NLRB) and describe its role. Yet this five-member panel is about to transform the nature of the workplace. Here are seven things employers and employees need to ... Views: 1072
You mean to tell me another time extension is needed to get this done. Haven’t you already had two extensions and increased budget for this project asks the president.
Yes we have and there have been all kinds of problems that have come up, we are not getting the support from the other ... Views: 1070
Prior to developing channel communications strategies, it is crucial to pay special heed to the existing standard operating procedures for proper channel management and designing effective channel procedures. What is more important is to figure out the right partner portal that can be used in ... Views: 1070
This time of year, I like to look back and measure accomplishments for the year, celebrate my successes and plan what I hope to accomplish in the coming year. Sometimes it may seem like you have accomplished a number of things only to realize that you have not really made any progress. Success ... Views: 1070
Without a doubt, the best advice I received when I began my business as a transaction coordinator was to take care of your clients first and they will take care of you. My mentor knew that there was such value in taking care of those who were already there in front of you. She encouraged me to ... Views: 1070
Many accidents and disasters have taken place globally due to mishandling of hazardous materials. These dangerous goods have taken toll on lives and properties in a great way and caused huge losses. The environment has also been affected adversely from the same. To avoid all these uneventful ... Views: 1069
“Know Your Customer.” It's a time-honored axiom of business that you should get to know your customer. Like any other relationship between equals, the business-customer relationship depends on a healthy flow of information back and forth. Communication has to be constantly worked at, with good ... Views: 1069
Looking through magazines for gift ideas recently, I stumbled upon something I hadn't seen in years, a glass piggybank. I recall receiving one when I opened my first savings account as a child. It forced me to continue to save because I didn't want to 'break' it until it was completely full, or ... Views: 1069