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  • USING TEXT MESSAGES TO ENHANCE YOUR CUSTOMER SERVICE - by Surabhi Joshi
    Submitted on May 31, 2017 from Surabhi Joshi
    As a matter of fact, SMS service is the most preferred channel for businesses as it is affordable, convenient and efficacious. It is capable of delivering fast service and provides high customer satisfaction rates. It acts as a real time savior for the support agents at any company. When used ...
    Views: 650
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  • 5 Hottest Trends In Men’s Ethnic Wear - by Surabhi Joshi
    Submitted on May 30, 2017 from Surabhi Joshi
    Ethnic wear for men has evolved over all these years. Just like women have a wide range of options to choose from, men today are also spoilt with choices. Have a look at this collection of the hottest trends in men's ethnic wear: Dhoti suits: Dhoti suit is one of those fusion experiments. ...
    Views: 594
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  • HERE’S WHY YOU NEED TO INVEST IN MARKETING AUTOMATION - by Surabhi Joshi
    Submitted on May 29, 2017 from Surabhi Joshi
    In this competitive era, businesses do not have even a single second to waste. So, they find ways to reduce the wastage of time and increase productivity. Marketing automation is one such technology that helps with the same. As the name suggest, marketing automation is all about transforming the ...
    Views: 546
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  • 5 PROVEN STRATEGIES TO BOOST BRAND ADVOCACY - by Surabhi Joshi
    Submitted on May 27, 2017 from Surabhi Joshi
    Brand advocacy is all about your brand lovers introducing your products and services to new customers efficaciously acquiring new customers and boosting your sales. Working towards brand advocacy can actually cut out on a business’s marketing expenses and still boost revenues like never before. ...
    Views: 593
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  • 4 REASONS YOUR BUSINESS SHOULD USE BRAND ADVOCACY - by Surabhi Joshi
    Submitted on May 26, 2017 from Surabhi Joshi
    Brand advocacy is all about your brand lovers introducing you to new customers, efficaciously driving new revenue and business intelligence. It further helps cut down on marketing expenses as well. It can benefit a business in a number of ways. Read on to know what brand advocacy can do for your ...
    Views: 553
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  • Customer Service Survey: Imagine People Are Ineffective? Me Way too - by Andy Watson
    Submitted on May 26, 2017 from Andy Watson
    You actually know what I am talking over pertaining to: When you obtain a personal computer, the store offers that you simply market research; the same is true laptop computer company. When you get a guide, the attire, or a field with many fruits on-line, you're expected in order to complete ...
    Views: 709
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  • Deciding a strong Imaginative Customer Experience Management Software - by Andy Watson
    Submitted on May 25, 2017 from Andy Watson
    Lately firms involve effective customer shop to be sure the constant increase plus sense of balance in their company. Operating acompany, after all, just isn't concerning giving answers and also plus setting up a profit. It is crucial that small business entrepreneurs when find out your ...
    Views: 619
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  • Tactics around Which Customer Service Surveys Are Very helpful - by Andy Watson
    Submitted on May 25, 2017 from Andy Watson
    Since so many people are aware down, any company company is entirely dependent on this market as well as the targeted clients. A company shape may be determined and also produced by someone but in regards to properly carry of which layout in exceptional effects; it will make an improvement with ...
    Views: 657
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  • 6 Facials That Work Like Magic For Brides-To-Be! - by Surabhi Joshi
    Submitted on May 25, 2017 from Surabhi Joshi
    It's imperative for brides to have a desire of looking their best self on their big day. Since a bride is going to be the centre of attention for everybody present at the wedding, she needs to look the prettiest! Here is a list of the best facials that can help achieve the same: Oil based ...
    Views: 513
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  • HOW TO MAKE YOUR CUSTOMER SUPPORT AGENTS MORE PRODUCTIVE? - by Surabhi Joshi
    Submitted on May 24, 2017 from Surabhi Joshi
    Customer support agents form the backbone of the customer service that you provide to your customers, so, it’s imperative that you prepare them in the most appropriate manner. Here are the best tips to make your support agents more productive and yield the best results through your customer ...
    Views: 550
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  • The 5 Hottest Wedding Bands For Men In 2017 - by Surabhi Joshi
    Submitted on May 23, 2017 from Surabhi Joshi
    Gone are the days when women engagement rings were hard to choose and men just had a single option of that “flat golden loop”. The modern era jewelry designers have come up with hot, irresistible wedding band designs that you need to know about right away! Low domed bands: Low domed bands ...
    Views: 518
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  • THAT’S HOW GAMIFICATION BENEFITS YOUR BUSINESS - by Surabhi Joshi
    Submitted on May 22, 2017 from Surabhi Joshi
    Gamification is all about using game design element in non-game contexts so as to improve user engagement, productivity, ease of use, the usefulness of systems, physical exercise and a lot more. This powerful concept, when used for businesses, provides a number of benefits. Read on to know how ...
    Views: 597
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  • Top Office Party Etiquettes To Be Kept In Mind! - by Surabhi Joshi
    Submitted on May 20, 2017 from Surabhi Joshi
    Office parties are a great way of mingling with your colleagues and other senior staff members. It’s an opportunity step out of everyday routine and enjoy with them. These parties are all about enjoyment while maintaining your professionalism! Here’s a list of things that you should not be doing ...
    Views: 457
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  • PROVIDING EXCEPTIONAL CUSTOMER SUPPORT THROUGH SOCIAL MEDIA - by Surabhi Joshi
    Submitted on May 20, 2017 from Surabhi Joshi
    Customer expectations are increasing with each passing year. This calls for the creation of a seamless experience that spans the showroom floor to the social media platforms. This can be done by providing exceptional customer support through multiple channels including social media. Let’s have a ...
    Views: 499
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  • Hottest Hair Accessories Trending This Wedding Season - by Surabhi Joshi
    Submitted on May 19, 2017 from Surabhi Joshi
    Your wedding dress is incomplete without those “essential” accessories. Don’t you agree? Well, these beautiful little things add up the glam quotient in your bridal look! In this article, we have cumulated a list of hair accessories that you can consider opting for. Tiaras: Every woman has ...
    Views: 549
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  • 4 ESSENTIAL ELEMENTS THAT YOUR LIVE CHAT SOFTWARE SHOULD HAVE - by Surabhi Joshi
    Submitted on May 19, 2017 from Surabhi Joshi
    Live chat has emerged out as a highly efficacious solution to customers’ problems. Businesses who recognize the power of this amazing feature leverage it to stand out from the competition, increase customer satisfaction, and boost their revenue growth. Apart from all this, a live chat software ...
    Views: 669
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  • Light Up Your Bachelorette Party With These Exciting Games! - by Surabhi Joshi
    Submitted on May 18, 2017 from Surabhi Joshi
    Your idea of a bachelor party might be of escaping to an exotic destination or a night out with your girl gang. Whatever the plan be, it’s all about keeping the party lively so that you create memories for life. We have cumulated a list of some exciting games that can light up your party like ...
    Views: 535
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  • BEST STRATEGIES TO USE TWITTER FOR GROWING YOUR BUSINESS - by Surabhi Joshi
    Submitted on May 18, 2017 from Surabhi Joshi
    Twitter provides immense opportunities for business growth. You can leverage this power and highly loved social media platform to grow your business like never before. Here are the best of all strategies that can help you make the most out of it: Use appropriate hashtags: Hashtags are used ...
    Views: 601
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  • Deferred Channel build now available for the Office 365 client apps - by Mir Ariif
    Submitted on May 17, 2017 from Mir Ariif
    Enhanced admin settings for User Software Page Starting today, IT admins also have the ability to further customize the User Software page. Admins now have the option to select the Office version and update channel (for 2016 apps only) a user can see and download directly from the Office 365 ...
    Views: 1033
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  • Grace Under Fire: How to Strategically Handle Online Haters - by Jay Baer - renowned business strategist, keynote speaker, New York Times bestselling author, and founder of Convince & Convert
    Submitted on May 17, 2017 from Jay Baer
    Humans have always been intrigued by spectator sports. From gladiatorial bouts to the Super Bowl, we eagerly watch and respond to conflict. We get the same thrill from social media, where customer service has taken center stage. Consider the recent brouhaha United Airlines faced after ...
    Views: 2662
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  • HOW AUTOMATED CUSTOMER SERVICE BENEFITS YOUR ORGANIZATION - by Surabhi Joshi
    Submitted on May 17, 2017 from Surabhi Joshi
    Any customer engagement occurring through automated means and without the assistance of live agents is called an automated customer service. If carried out appropriately, it can be an efficacious means of customer engagement as it would save time and money for your business and consumers alike. ...
    Views: 586
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  • The Best Tips To Host An Amazing Finger Food Dinner Party! - by Surabhi Joshi
    Submitted on May 15, 2017 from Surabhi Joshi
    It’s always fun to experiment something new. So, this time when you plan to throw a dinner party, consider going for an appetiser dinner party rather than the traditional sit-down dinner. Such a dinner party is inexpensive and can be planned with a stress-free attitude. Read on to know the best ...
    Views: 504
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  • LET YOUR CUSTOMER SUPPORT AGENTS KNOW THEY’RE APPRECIATED - by Surabhi Joshi
    Submitted on May 15, 2017 from Surabhi Joshi
    “Salary” is enough for a person to work at a company. But no one would want to work at a company where their efforts go unnoticed, and they could be replaced in an instant. What makes them stick around and stay loyal to a company is the work environment provided to them. They would love to work ...
    Views: 569
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  • Top 7 Things Not To Be Worn To A Wedding! - by Surabhi Joshi
    Submitted on May 12, 2017 from Surabhi Joshi
    So, it’s your best friend’s wedding and you are super excited. You have all your ensembles stocked up for all of the ceremonies. Everything from your dress to accessories to footwear is gorgeous! But are you sure you are not going all out for her wedding sartorially? Read on to know what you ...
    Views: 492
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  • HOW TO HANDLE SUPPORT TICKETS FASTER - by Surabhi Joshi
    Submitted on May 12, 2017 from Surabhi Joshi
    A support ticket is commonly used in an organization’s customer support center to create, update, and resolve reported customer issues, or even issues reported by that organization’s other employees. Generally, staff receiving a query from a user would fill out a small card with the user’s ...
    Views: 632
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  • 4 Blunders That Make You Go “Oops” At Your Party! - by Surabhi Joshi
    Submitted on May 10, 2017 from Surabhi Joshi
    Throwing party calls for lots and lots of planning. But things might still go wrong. At a party packed up with fun and entertainment, certain issues might spoil your excitement. Let’s see what these things actually are: Food allergies: Every party is incomplete without a variety of ...
    Views: 562
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  • TOP 7 LIVE CHAT ETIQUETTE FOR AN EXCEPTIONAL CUSTOMER EXPERIENCE - by Surabhi Joshi
    Submitted on May 10, 2017 from Surabhi Joshi
    Live chat etiquettes are an inevitable part of the chat service provided by the websites these days. These are certain guidelines that if followed while providing an online chat support can help enhance the customer service. Let’s have a look at the most important guidelines that need not be ...
    Views: 736
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  • 4 best tips to speed up a slow PC - by Mir Ariif
    Submitted on May 09, 2017 from Mir Ariif
    Most times, if your PC is slowing down, the causes have nothing to do with your hardware. Instead, your software and related problems could be what’s killing your PC’s performance, stressing you out, and wasting your time. So what’s really slowing down your PC? Programs! Picture your PC as a ...
    Views: 629
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  • TOP 4 TIPS TO IMPROVE YOUR NPS - by Surabhi Joshi
    Submitted on May 09, 2017 from Surabhi Joshi
    The NPS is calculated based on responses to a single question: How likely is it that you would recommend our company/product/service to a friend or colleague? The scoring for this answer is most based on a 0 to 10 scale. The ones who respond with a score of 9 to 10 are called “Promoters”. Others ...
    Views: 642
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  • Hottest Wedding Cake Trends In 2017! - by Surabhi Joshi
    Submitted on May 08, 2017 from Surabhi Joshi
    You desire your wedding cake to be a reflection of your style! You want it to be able to reflect your personality, your excitement, your ideas and so much more! Want some inspiration? Read on to know the latest wedding cake trends this year! 3D Flowers: These cakes with a contemporary ...
    Views: 566
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  • WHY DOES CUSTOMER FEEDBACK MATTER? - by Surabhi Joshi
    Submitted on May 08, 2017 from Surabhi Joshi
    Customer feedback is basically the opinion of the customers regarding your products and services. Since customer satisfaction is the ultimate goal of any business, so, customer opinion is the most important of all and you need to make sure you listen to them at all times. Customer feedback ...
    Views: 695
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  • Should You Self-Manage or Outsource Your Hosting Server - by Kalyna Kapur
    Submitted on May 07, 2017 from Kalyna Kapur
    As someone who's spent more than ten years in the online business and started numerous internet ventures such as Webhostingology, I like to think I know a thing or two about managing a hosting server. Believe it or not, most of it comes down to a simple dilemma: should you opt for managed ...
    Views: 703
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  • Latest Trends In Party Decor That You Need To Know - by Surabhi Joshi
    Submitted on May 06, 2017 from Surabhi Joshi
    So, you’ve got a party coming up next week and you’re still hooked up with the decoration part! Stress no more, we are here to help you with the same. Here, we’ve listed the latest trends in party decoration that can’t be missed out: Elegant textured linens: This is the hottest trend in ...
    Views: 543
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  • QUESTIONS TO BE ASKED WHEN HIRING CUSTOMER SERVICE REPS - by Surabhi Joshi
    Submitted on May 06, 2017 from Surabhi Joshi
    Customer service is an inevitable aspect of a company and it’s success. You may offer the best of goods and services to the customers but that’s not the only thing that matters. Despite the exceptional quality of your goods, customers may still have queries that if go unresolved may lead to ...
    Views: 613
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  • 5 Unique Wedding Reception Entrance Ideas - by Surabhi Joshi
    Submitted on May 05, 2017 from Surabhi Joshi
    Who doesn’t want turn his/ her wedding day an unforgettable experience? After all, it’s your big day and it’s meant to be remembered for the rest of your life! So, why not let your creativity soar and do something that leaves everyone awestruck? Something like making an out of the box entrance ...
    Views: 689
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  • HOW TO ENABLE A SMALL TEAM TO RESPOND FASTER TO CUSTOMERS - by Surabhi Joshi
    Submitted on May 05, 2017 from Surabhi Joshi
    With the ever-increasing customer expectations, it becomes quite difficult for the small customer service teams to live up to customer’s expectations. With all the customers’ queries and complaints flooding in through different channels, providing timely responses becomes a daunting task. ...
    Views: 549
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  • Stunning Themes To Make Your Wedding Memorable - by Surabhi Joshi
    Submitted on May 04, 2017 from Surabhi Joshi
    A theme adds a magical element to your big day. If you love experimenting in your life, you should surely go for a themed wedding! But how do you pick a theme for your wedding? Think of unique, exciting, offbeat, over-the-top ideas. There are no limits to creativity when it is the theme of your ...
    Views: 607
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  • THINGS EVERY CUSTOMER SERVICE REPRESENTATIVE NEEDS TO KNOW - by Surabhi Joshi
    Submitted on May 04, 2017 from Surabhi Joshi
    Working at a customer service center is quite a daunting task. You have to deal with a variety of customers and situations may not always be in your favor. You have to be prepared for every situation that you may have to face. There are certain things that a customer service representative needs ...
    Views: 604
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  • Elements Of A Perfect Masquerade Party - by Surabhi Joshi
    Submitted on May 03, 2017 from Surabhi Joshi
    There's something magical about the masquerade parties. These parties are all about being masked in mystery and draped in decadence.The perfect masquerade party consists of some magical elements, let's see what they are: Budget: As we always say, everything from the venue to decor to food ...
    Views: 1461
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  • Top 7 Wedding Planning Mistakes You Need To Avoid - by Surabhi Joshi
    Submitted on May 02, 2017 from Surabhi Joshi
    We may spend endless hours and plenty of money making sure that everything on our wedding day goes just like we’ve always dreamed of it! But practically, wedding planning is a tedious task and no matter how much we plan, there’s always a room for mistakes. Here are the most common mistakes ...
    Views: 514
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  • Avast at Machine Learning Prague 2017 - by Mir Ariif
    Submitted on May 01, 2017 from Mir Ariif
    Avast technology is part of the next-gen artificial intelligence revolution. Machines can learn incredibly fast. Faster than us, actually. They are already changing our world, our business, and our life. Avast, as a part of the artificial intelligence revolution, is proud to be a gold partner ...
    Views: 578
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  • SharePoint Newsfeed app now available in the Windows Store - by Mir Ariif
    Submitted on Apr 29, 2017 from Mir Ariif
    The SharePoint Newsfeed app allows you to interact with your organization’s SharePoint social network while on the go. You can easily navigate your feeds and participate in conversations on your company feed or in the SharePoint sites you are following. Now you can: Keep up with your ...
    Views: 940
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  • Difference you Can Feel and Experience With JBS - by Kalyna Kapur
    Submitted on Apr 24, 2017 from Kalyna Kapur
    Jet business solutions are global aviation services Provider Company which provides clients international trip support with various flight planning, fueling, ground handling services, and much more. Quality to fly in the air above skies Jet business solutions provide its clients the right ...
    Views: 784
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  • What all should an effective live chat software have? - by Surabhi
    Submitted on Apr 19, 2017 from Surabhi Joshi
    Businesses nowadays know the power of live chat. They leverage it for boosting their profits as well as customer satisfaction. Though employing a live chat feature on your website is the best thing you can do to your business but it is equally important to choose the right live chat software. ...
    Views: 582
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  • Avast joins No More Ransom project as associate partner - by Mir Ariif
    Submitted on Apr 18, 2017 from Mir Ariif
    Avast joins No More Ransom project as associate partner Avast joins No More Ransom as an associate partner to help ransomware victims decrypt their files. Ransomware has become one of the biggest threats that PC, mobile, and even Mac users perspective. Avast has as a outcome connected No More ...
    Views: 514
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  • How to reduce shopping cart abandonment - by Live Chat Agent
    Submitted on Apr 17, 2017 from Surabhi Joshi
    Shopping cart abandonment refers to a scenario where shoppers put items in their online shopping carts but then leave before completing the purchase. It is one of the biggest nightmares for everyone involved in online business because it is a great hindrance to their success. Cart abandonment ...
    Views: 672
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  • Come try the Outlook for Mac Preview with Google Calendar and Contacts - by Mir Ariif
    Submitted on Apr 14, 2017 from Mir Ariif
    However, we still need some additional feedback before making these updates broadly available. Today, we are announcing a worldwide preview of these features that will run until June 30, 2017. During this time, anyone can install the earliest Outlook for Mac Preview build and help us test the ...
    Views: 894
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  • Is Your Business Getting Enough Exercise? - by Ursula Jorch
    Submitted on Apr 08, 2017 from Ursula Jorch
    “How people treat you is their karma; how you react is yours.” This quote from Wayne Dyer highlights one of the big truths of having your own business. Your choices define what happens. Are you exercising your opportunities to make good choices? Do they serve you and your ...
    Views: 620
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  • The Best Laser Etching Machine for Excellent Markings - by Peter Koy
    Submitted on Apr 07, 2017 from Peter Rogers
    To make excellent art and design work that is attractive and precise, you need a laser etching machine that has all the necessary, and high-end features to make you fully execute your professionalism. There are many kinds of brands, sizes and quality which is why you should know the features of ...
    Views: 849
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