Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
Just because someone is talking to another person, it doesn’t mean that they are actually aware to what is being communicated. Physically they are there and this is visible to the other person and to anyone else that is around them and yet emotionally and mentally they could be somewhere ... Views: 2658
A Strong Executive Presence Inspires Others
Knowing how your executive presence influences others is a sign of a wise leader. The physical presence in a room can hurt or hinder a group’s morale and productivity. The goal of effective leadership is to have frontrunners who know and ... Views: 1627
When it comes to talking to someone, how we perceive them usually makes all of the difference. If another person is seen as a friend or someone that one has spoken to before, then it is going to make it easier for one to talk to them.
And this is part of being human, because although times ... Views: 2009
If you want to be competitive in today’s global economy, you must raise your emotional intelligence.
Emotional Intelligence consists of the ability to recognize, use, understand and manage our emotions in a way that helps develop healthy relationships in both our professional and personal ... Views: 1279
You could have endless debates about practically any topic related to the business world.
You might argue over the best type of business… A traditional brick-and-mortar business… Or an online information publishing business… Or something in between.
You could debate the most important ... Views: 1577
Having a Facebook page for your business is now as important as having a sign on your building. Facebook allows you to connect with people who like what you have to offer, peek in on the needs and values of your target market, and is great for the all might SEO (search engine optimization.) It ... Views: 1869
As children we’re taught to never talk to strangers, but as we age it seems like this advice becomes less and less applicable. By time we’re adults strong social skills are a necessity for a successful life; the tables turn, yet many of us never catch up and develop these abilities. Talking to a ... Views: 1786
When one experiences eye contact from another person it can cause them to feel: acknowledged, respected and important. And yet when this doesn’t take place, one can end up feeling: ignored, disrespected and unimportant.
Eye contact could be seen as something that is relatively effortless and ... Views: 2335
Announcements of office parties are met with either go-for-it’s or groans.
The go-for-it’s are the ones who enjoyed last year’s party or just look forward to any social experience.
The groans are the persons who remember last year’s with disdain or generally avoid socializing with their ... Views: 1512
Work is not just about technical skills. Knowing the technicalities of work are of course a necessity, because one has to know what is required to do. However, there are a number of other skills that go hand in hand with the technical skills that are highly important.
A major portion of these ... Views: 1141
With 105 million strong in the US, the Millennial generation is now larger than the number of Baby Boomers and Generation X combined. Their presence is felt in the workplace and is creating great diversity in age, work ethic, interpersonal social and communication skills.
Instead of silver ... Views: 1542
"The sharpest sword is a word spoken in wrath." (The Buddha).
A little boy, prone to anger, was told by his father, "Every time you're angry, drive a nail in that wooden fence. When you've learned to control your anger, start removing them." Six months later, the boy had removed every nail ... Views: 1961
According to researchers, stress levels run high among employees when holidays are just around the corner. It may seem like a bit too much to add a holiday team building activity on top of it all, but why not leverage having everyone together. Teams have the chance to celebrate together at the ... Views: 4220
A mentor of public speaking once suggested, “Since it is impossible to eliminate speech unfairness from the society, permitting verbal expression of various forms of intolerance should be promoted.” In other words “free Speech”. Free speech refers to speeches that are demeaning and offensive to ... Views: 1211
Many Professional Speakers out-perform others in giving speeches or taking their stage. But does their public speaking predict their vocational success? Does it all come down to the power of the voice or possessing the authority over your own convictions, thoughts and opinions? Public speaking ... Views: 1094
Getting the members of a team to know each other can be a daunting task, especially when bringing together people who haven’t had face-time before. Oftentimes team building workshops include participants who work virtually, are part of global teams, or may be conference attendees who don’t even ... Views: 1851
Everybody comes out of a team building workshop feeling renewed and with a deeper sense of camaraderie. The immediate splash back is that co-workers tend to be more helpful and tolerant of each other a few days after the activity. But unless the team building activities lead to some type of ... Views: 2020
February 2011 brought good times to the land: George Clooney came to Cincinnati to film his latest movie. I indulged in what became the local hobby of visiting a set location, just to see what it was like, and, of course, to see George in action.
Shooting that day took place behind the ... Views: 1615
1. The joy of giving
Working hard day after day can be very stressful. People need a sense of purpose and a respite from their daily routine, at least from time to time. Here is where charity team building events can play an important part. These events bring all the employees together in a ... Views: 1848
While someone might want to be approached by others, it doesn’t mean that this actually happens. And if it does happen, it could be something that doesn’t happen enough or in the right situations. This is going to relate to all kinds of scenarios and the primary areas are often to do with ones ... Views: 2076
A woman that I met at a networking group called me one day for my opinion on something. Usually, I am more than happy to share my thoughts when asked. But this person kept me on the phone over an hour-and-a-half. I soon realized the conversation was one-sided, and I couldn’t get a word in ... Views: 2127
It is an essential human need to be listened to and truly heard by others. This leads to a sense of validation and the experience of being mirrored. From the moment one is born this need is there and it will stay there until the moment they pass.
Although this need is essential to ones ... Views: 2048
It’s an ordinary day on the dementia unit of a health care facility and one of the residents – we’ll call her Sarah – is trying to leave. The unit is secure and residents wear alarm-triggering ankle bracelets that alert staff if they pass through the door. Matilda, a nurse assistant, reaches out ... Views: 1606
Emotional Intelligence, the combination of self-awareness, "other"-awareness, ability to recognize and regulate one's own emotions and interpersonal skills, is at the core the ability to listen. Listening Inwardly for our own assumptions, beliefs, and emotional reactions. Listening to what is ... Views: 2475
Listening is the connective tissue in relationships, and as member of a profession that demands listening with a maximum of attention, it was with great interest that I read a research study showing that an engaged listener's brain activity synchs up with the brain of the storyteller. The ... Views: 2169
I discovered NLP (Neuro Linguistic Programming) about 11 years ago. At the time I was looking for ways to de-stress and reduce overwhelm. I stumbled on NLP as a result of a weekend retreat I participated in, in which the facilitators were using NLP techniques. That weekend was life changing for ... Views: 3365
I recently received an email from a man who runs a museum in Australia inquiring whether he could include my blog posts in his newsletters for his museum guides. Why would a museum guide need information on the voice? Because his employees often speak non-stop throughout their day.
Anyone ... Views: 1854
Author's program note. I am about to do you the biggest favor of your life. For right here, right now I am going to introduce you to a svelte California grandmother named Linda Elze... and I can assure you it's a contact you will cherish, the way so many all over this grand world already ... Views: 1708
Author's program note. It's far too early in the morning for me to be up and at 'em like I am. But I'm on a rescue mission, yeah, a real Florence Nightingale. I'm about nothing less than saving your bacon by sharing -- and in every particular -- one absolutely crucial piece of advice; advice ... Views: 1540
The CompTIA A+ Certification Exam is taken into account the trade customary in terms of activity a technician's hardware and software Information. Those possessing the certification are a lot of expected to receive higher salaries and 85 percent of those people prefer to any their careers. By ... Views: 2101
Are you tone-deaf in your place of work? Do you miss cues when people make a snide remark? Or, are you dismissive, insensitive, or judgmental in tone with your verbal comments that would seem benign on paper but have real bite when said? Do you say things to people in a tone that would make them ... Views: 1635
How to build trust
I am often asked how I manage to build trust with my clients so quickly and easily. For me it is a vital component of successful client relationship management. In my experience clients will only conduct business with people they trust. This blog will give you tips on: How ... Views: 1616
Building confidence to network.
I was asked to go 'networking' by my previous employer. The aim was to meet people and increase community engagement. The idea was to get out there and show others the face behind the brand. At this prospect my initial gut reaction was driven by fear. There was ... Views: 1541
A TEFL course Cambridge is a class that can help you to learn to instruct students in another country. By teaching English as a foreign language, you can help others reach their goals and learn the skills they need to speak English in their everyday lives. When you take a course, you will be ... Views: 1027
Recently I received an email from a friend of mine, Nicole Cullen. Nicole emailed her database an invitation to attend a workshop she and a number of colleagues were staging in December 2012.
Unfortunately, the email Nicole sent out greeted readers as follows:
Hi First Name
Concerned ... Views: 1326
Does this sound familiar: “Would you mind if I give you a little feedback?” Or, “Can I be honest with you?” (Here comes the criticism!). You know what’s coming and your body reacts immediately. Maybe you catch yourself holding your breath for a moment, your heart picks up a beat, or your ... Views: 1792
(Excerpt from BUILT TOUGH? )
I often meet people who refer to themselves as tough. My perception, at times, is quite the opposite: I see them as mean-spirited. What exactly does it mean to be tough?
Ford Motor Company manufactures several size trucks. Their tag line is "Ford trucks, built ... Views: 1743
Rapport building is the key to a successful business
This blog details the art of relationship management, rapport building and empathy in 8 simple steps.
Having worked in a client facing role for over 12 years I have learned a lot about what encourages people to place their trust in you ... Views: 1411
A few weeks ago, out of the blue, I received an email from a radio producer in Houston, TX, interested in interviewing moi about a recent happiness study. I was thrilled and quickly accepted the invitation to be live on the radio (over the phone) the next morning. I was pleased with the result ... Views: 1371
You know you have to do them. You know that they are the foundation to a profitable business. You don’t have a choice…the dreaded sales call.
You may have lists of names of people to follow up with. People you’ve met at networking events. Someone that somebody else suggested you get in ... Views: 2395
The growth and success of your business depends on building trusting relationships with other people. Ask yourself this one simple question:
Do my words pull people towards me or push them away?
This question requires a willingness on your part to honestly evaluate how you use your words ... Views: 2060
The simple act of nodding your head in acknowledgement, while someone is explaining an idea to you is something practiced by humans from a relatively early age. Perhaps saying “yes” in agreement or repeating what was stated to exhibit your understanding is somewhat simplistic, yet significantly ... Views: 2320
“I don’t understand it,” my client said.”I stepped through the sales conversation very clearly. I know that the person I was speaking to needs my services.”
“Did you explore with her what it was costing her in her life to stay where she is now?” I asked.
“Absolutely! She was almost in ... Views: 894
The best way to improve your connection with your boss is to reflect on your own personality style and then determine where the connection points and challenges are. If you resonate with the title, you likely fit into the structure oriented personality style. Next step is to try to determine ... Views: 1320
"Marketing is too important to be left to the marketing department." ~David Packard, cofounder of Hewlett-Packard Company
I remember as a child when the biggest brands looked and sounded like this: "New! IMPROVED! BUY! NOW!" Their words shouted figuratively and their announcers shouted ... Views: 1253
Most people have heard the saying ‘’curiosity killed the cat’’ and this has lead to all kinds of meanings being constructed. For some people it will have been interpreted to mean that being curious is dangerous and others may simply dismiss it as just an old saying.
But regardless of this ... Views: 2178
"Heard melodies are sweet, but those unheard are sweeter." ~John Keats
Do you suppose that the written word can be a buffer for any feelings you have about the receiver of your communications? Might it be safe to correspond in writing with someone without first resolving any negative feelings ... Views: 1098
Conflicts are an inevitable part of relationships, social structure, political scenarios and almost everything. Every mind has a different way of operation so does each person has own opinion and expectation. No two people can always be agreed on a single thought, all the time. Sometimes ... Views: 1151
Is there someone in your office or workplace you just can’t seem to get along with? Do you lock heads with the same person in every meeting? Is there someone in your office that always takes the opposing argument to every point you make? Perhaps you have a conflict you simply can’t ignore any ... Views: 2001
"Think like a wise man but communicate in the language of the people." ~William Butler Yeats
Spoken (and written) language is a marvelous thing. Communication through the interchange of language makes human society possible, even humanness itself. We have all been wielding language our whole ... Views: 1258