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Communication Skills and Training Articles
Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
SelfGrowth.com Recommended Articles:
Access POWER - by Joseph Riggio- Sound Advice for New Recruits - by Submitted on Jul 19, 2009 from Diane CraigRecently, it occurred to me that the sessions and workshops I deliver to corporations’ new recruits could be called Business Boot Camp. Fitness marketers have created a designation called “body boot camps” and I see an interesting parallel. My role, like that of the fitness instructors at ...
Views: 1400(1 vote) - Speaking to Grow Your BusinessI: Marketing Tips to Fill the Room - by Submitted on Jul 02, 2009 from Ann Ronan, Ph.D.There are several low/no cost ways to begin speaking. I would begin speaking for free –I did and it was a great way to build my database quickly. Here are my 4 favorite tips for building your reputation and becoming slightly famous with speaking. Tip #1: Offer a class related to your ...
Views: 1343(1 vote) - Speed Kills - by Submitted on May 26, 2009 from Angie ThompsonYou’ve all heard that on the highway speed kills. When you drive too fast you put yourself at greater risks of both being in an accident and suffering grave results if that accident happens. And yet, most people speed. Our world seems to thrive on speed: from microwave meals to sound bites to ...
Views: 1057(1 vote) - Spread the Love! - by Submitted on Mar 23, 2011 from annie breathingspacetherapies.co.ukI've been speaking with one of my dear friends here in The States who told me a brilliant story. She has given me permission to share it with you. It's not only fun, but it could change your whole attitude to dealing with anger and frustration. My friend and her husband made a pact at the ...
Views: 1302(2 votes) - STAGE MOVEMENT: THE SPEAKER'S FORENSIC DANCE - by Submitted on May 08, 2011 from Fred Haley“This speaker has got to learn how do dance,” I thought as I watched him prance from one side of the stage to the other, pausing briefly several times along the way. It was a definite distraction. That was too bad. He had a good, strong voice. While he moved around, he had good eye contact ...
Views: 2232(1 vote) - Steps For Absolute Honesty – Honestly - by Submitted on Dec 30, 2009 from Dan OhlerDefinition of Honest: truthful; trustworthy; genuine; open Soooo, are you an honest person? Your response is likely, “Yes.” However, if we look deeper in our lives, we may find our response is not totally true. And if we are really honest with ourselves, we may find that our lack of ...
Views: 2364(1 vote) - Sticky Situations and Nonverbal Cues - by Submitted on Aug 16, 2009 from Joan CurtisYears ago I uncovered a definition of communication that I doubt would appear in Wikipedia. I like it because of its simplicity as well as its inherent complexity. Communication is behavior that transmits meaning from one person to another person This definition tells us that we cannot ...
Views: 2404(1 vote) - Sticky Situations in the Classroom - by Submitted on Aug 16, 2009 from Joan CurtisFall is in the air and the school doors are about to open. For many this year offers some unique challenges. Many schools are facing budget cuts and some personnel cuts. These reductions place greater pressure on the people who remain. As demands increase but resources shrink, we face a ...
Views: 1610(1 vote) - Sticky Situations with Clients - by Submitted on Jul 06, 2009 from Joan CurtisA customer breaks his word, chews out someone on your staff or keeps calling you in the middle of the night. What do you do? Do you shrug it off, remembering the customer is always right? When looking at sticky situations with clients, we sometimes decide to put our heads in the sand. Maybe ...
Views: 1985(4 votes) - Stop Making Excuses - by Submitted on Sep 30, 2011 from Chris RuisiAlbert Ellis, was an American psychologist, who in 1955 developed Rational Emotive Behavior Therapy (REBT) once said, "The best years of your life are the ones in which you decide your problems are your own. You do not blame them on your mother, the ecology, or the president. You realize ...
Views: 1395(1 vote) - Support Doesn't Always Mean Saying You're Wonderful - by Submitted on Aug 18, 2009 from lisa mcleodWho's got your back? Do you have people in your life that you can count on to support you, no matter what? Sometimes it all depends on how you interpret the word "support." We all need people who will be there for us in our darkest hours. People who will drop everything to come hold ...
Views: 829(1 vote) - Taking Interpersonal Realtionships to a New Level - by Submitted on Apr 21, 2009 from Azriel WinnettI want to tell you a little story. Not about anything dramatic. On the contrary, it's very ordinary. So ordinary, in fact, that the many onlookers who must have been standing around didn't bat an eyelid when they overheard this brief conversation in a busy butcher shop. Hardly surprising that ...
Views: 1536(1 vote) - Thai-ing My Shoes - by Submitted on Jul 17, 2009 from James ReeceSome things simple simply aren’t; at least at first. While chatting recently over cocktails I was reminded (thank god for cocktails) of a past life career that took me overseas on a number of occasions. While there were many experiences during that tenure which helped me grow in a number of ...
Views: 1324(1 vote) - The 3Cs of Communication: Clear, Concise, and Correct - by Submitted on Jul 30, 2010 from Jane CranstonBob Sheppard, the announcer for the New York Yankees, for more than almost six decades, applied three simple principles to his extraordinary delivery. Surely his beautiful baritone made him highly listenable and memorable; however, it was his discipline that made him a lifetime member of the ...
Views: 8782(4 votes) - The 4 Secrets of Successful Relationships - by Submitted on Apr 21, 2009 from Gudrun FrerichsWouldn't it be great if we were born with an inbuilt manual that shows us how to relate successfully to others? Although everyone has the capability to relate successfully to others, often people react in ways that are distorted by past experiences. The culprits are usually one or all of the ...
Views: 2548(1 vote) - The Art of Rapport in Building Life Long Patients - by Submitted on Mar 01, 2021 from Dr Rick GoodmanPeople do business with people who they like who all are like them. Suffice to say, in order to build rapport with your patients there a couple of major steps you need to take to build a lifelong practice. It's more important than ever before that you build rapport with your patients in order ...
Views: 1845(1 vote) - The Bookend Process of Engagement - by Submitted on Aug 23, 2009 from Debora McLaughlinThe Personal Power of Influence means to be influential in identifying our goals and achieving them, being able to influence others to support us in our goals, and to become a force of influence in the world in which we live. Where we most get hung up is in being able to influence others. Let ...
Views: 1040(1 vote) - The Difference Between a Boss and a Leader - by Submitted on May 28, 2011 from Cindy HartmanA born leader. We hear that statement frequently, but what does it really mean? In the corporate world, is every boss a leader? And is every leader a boss? The short answer is “no” to both questions. Let’s look first at the definition (the noun) of the two words. According to ...
Views: 3555(1 vote) - The Fear of Saying It Just Right - by Submitted on Aug 16, 2009 from Joan CurtisWhat are we afraid of? In the workshops I teach on managing sticky situations at work, people describe the troubling situations they face every day. During those sessions we share information about how to diplomatically approach each situation. Too often people let matters go too long. By ...
Views: 1343(1 vote) - The Importance of Customer Service - by Submitted on Jul 02, 2010 from Drew Stevens PhDThe odds of your business surviving five years are 50-50 according to David Birch, former head of a research firm specializing in studying small business data. (Isen 2007) There are many reasons why a business will fail. Much research is available to denote which factors are the most important, ...
Views: 1749(2 votes) - The Introverted Leader - by Submitted on Mar 02, 2012 from Chris HammerI’m an introvert. And so are many other reasonably bright, well-rounded, effective individuals. So it’s not a bad thing. But I do believe that to be most effective, the introverted leader should examine what this personality style can mean in the context of leadership – and know how to leverage ...
Views: 1302(1 vote) - The iPod and the Downfall of Social Interaction - by Submitted on Jul 10, 2009 from Kevin BurnsHow many times have you placed a call to a client, a business or a colleague or friend only to reach voice mail? Then within two or three minutes of leaving your message they call you right back. Sometimes they’re honest about it and sometimes they lie but they’ve really been using voice mail to ...
Views: 1924(1 vote) - The Key to Better Communication at Work - by Submitted on Apr 21, 2009 from Sue BrennerWhat does communication have to do with productivity and results? Everything, because results depend on our ability to clearly send and receive ideas, information and action. The key? Listening. The fastest way to get to the bottom of a work challenge or to dramatically move a project along ...
Views: 820(1 vote) - The Land of In-Between - or - the End of Marketing and the Beginning of Sharing - by Submitted on Jul 21, 2009 from Lori Kirstein, Speaker/"Emotional Linguist", Author, ActorThe days of selling are over. We can no longer afford it, neither financially nor personally. It is time to take a trip to the Land of In-Between. The old times of spiritual escapism - leaving the family, leaving the "world" - no longer serve. The newer times of immersing oneself so ...
Views: 1272(1 vote) - The Lost Art of Plain Speaking - by Submitted on Dec 16, 2010 from Michael Johnson"Big words don't equal a bigger brain, intelligent people who are confident in their message and passionate about what they do don't need obscure language to communicate," writes John McFerran. This simple truth is widely ignored even though studies show that sales and marketing pitches ...
Views: 1361(1 vote) - The Power of a Word - by Submitted on Jun 05, 2009 from Michael BernoffHave you ever wondered how many words are in the dictionary? Do you know how many of them we use regularly? Have you ever noticed that some words are much better than others? (i.e. compare pretty too gorgeous) Recently I’ve been playing around with the idea that specific words can make a big ...
Views: 1689(1 vote) - The Power of Positive Handwriting Quiz - by Submitted on Apr 17, 2009 from Derrick Watkins“It’s not what happens to you that will determine how far you will go in life; it’s how you handle what happens to you”. -Zig Ziglar A positive attitude helps you cope easily with the daily affairs in your life. A positive attitude brings optimism into your life, and makes it easier to avoid ...
Views: 2375(1 vote) - The Structure of the Enneagram - by Submitted on Feb 01, 2011 from Joel SeahThe Enneagram is made up of nine points on a circle, each represented by a number from one to nine. The numbers are used to keep things neutral, and a larger digit doesn't mean a more superior personality type. The nine points represent the nine basic personality types of course, and each ...
Views: 1162(1 vote) - The Team Approach to High-Impact Presentations - by Submitted on Nov 18, 2011 from Stephanie ScottiLeveraging the Power of a Team Presentation. While meeting with a new client last week, one of the partners took me aside and confided that his company had just lost a potential new piece of business. What had gone wrong? The prospect said their pitch wasn’t “buttoned up” enough — the kiss of ...
Views: 1642(1 vote) - The Voice as Spiritual Ally - by Submitted on Mar 22, 2011 from Jocelyn RasmussenWhether speaking or singing, many of us want to change our voice to sound richer, sweeter, more authoritative or more sensual. However, practices intended to alter vocal qualities from an external desire rather than from an internal transition are limited in their impact and sustainability. It ...
Views: 1621(1 vote) - Things You Can Do To Succeed In Your Home Business - by Submitted on Dec 10, 2009 from Diana MEYERAs with all forms of business, there are some things that you can in order to succeed. Otherwise you run a risk of wasting your time, money, energy and resources. Home businesses are not very easy to manage considering the fact that it your own business now and you don’t have to report to anyone ...
Views: 660(1 vote) - TIME TO SPEAK UP! - by Submitted on Aug 30, 2009 from Gail McMeekinPassivity is out; speaking up is no longer an optional skill. Successful people are both vocal and visible. Even if you’ve managed to avoid communication challenges to date, you will most likely not be able to cower in the back room much longer. Whether you’re called upon to make a presentation ...
Views: 1198(1 vote) - TIME TO SPEAK UP! II - PRESENTATIONS - by Submitted on Aug 30, 2009 from Gail McMeekinOur discussion here will highlight developing your presentation and meeting skills. These two areas offer you a chance to demonstrate your leadership competence, organizational and project management abilities, and facilitation mastery. As I said before, if these activities are not currently in ...
Views: 1171(1 vote) - Training Helps Boost Return of Investments - by Submitted on Dec 14, 2009 from Josephine RomanoIntensifying rivalry, increasing market demands, lack of training and skills of employees and fast development of technology pose challenges for every business. Training has always been an important part of boosting an organization's return on investment. It is one of the neglected areas in ...
Views: 1017(1 vote) - Twelve Signs You Are Not Listening - by Submitted on Jun 14, 2009 from Barbara SmallIt is difficult to listen to the chatter of our self-talk in our head and effectively listen to someone else at the same time. If we are concentrating on other things, re-playing past conversations, rehearsing what we are going to say next, getting defensive, judging what the other person is ...
Views: 1161(1 vote) - Use Effective Communication for Your Small Business - by Submitted on Jun 18, 2009 from Todd HicksAre you someone who is employed for a small business or owns one? Have you already considered starting or becoming employed for a corporation that is not too large? People who work for an organization, especially a small one that involves regular customer contact, must possess strong ...
Views: 1106(1 vote) - Using Memory Stacks as Fun Icebreakers - by Submitted on Dec 17, 2012 from Ellen PatnaudeOur minds think in pictures. I'll prove it. Think about the BEST moment of your life thus far. Maybe it's the day you were hired into your current job. Maybe it's the day you graduated from college. Maybe it's the first time you held a newborn child. Maybe it was the day you got married. Maybe ...
Views: 1573(1 vote) - Ways To Communicate Effectively: Communication Tips To Make People Like And Trust You - by Submitted on Jun 26, 2009 from Michael LeeEffective communication skills are an asset to any person, regardless of your age or status. By learning ways to communicate effectively, you will be able to build trust and respect, and make people like you. That kind of skill is highly sought after in most industries. There are different ...
Views: 1125(1 vote) - What Are the Important Responsibilities Of A Production Manager? - by Submitted on Aug 03, 2011 from Amy DyslexRole and Functions of a Production Manager The job responsibilities of a production manager entail planning, coordination and control of manufacturing processes. A production manager ensures that goods and services are produced efficiently, as well as that the correct amount is produced at ...
Views: 2132(1 vote) - What Every Person Should Know About Handling Difficult Conversations - by Submitted on Jul 05, 2009 from Beth Banning and Neill GibsonDo you ever avoid talking about the impact of wars around the world or the economic situation for fear it may turn into a debate, or even a full blown argument? If so, it's time for you to take back the power to have meaningful, enjoyable conversations with your friends. If you're like most ...
Views: 1105(1 vote) - What Impact Do YOU Want to Make? - by Submitted on Dec 09, 2010 from Kimberly DavisWow. It’s amazing the impact that one person can have. It’s easy to forget how powerful we all are. Single-handedly, we can take an entire team down in flames, or inspire thousands worldwide to believe in themselves and make a positive difference in their world. This month I have witnessed both ...
Views: 1172(3 votes) - Why Being a Fool Isn't So Foolish - by Submitted on May 24, 2009 from Angie ThompsonA fool can be defined as "someone who lacks good judgment." I`m sure you would agree that being called a fool isn`t something most would consider a complement. So why then am I suggesting that you consider being a fool? Actually, I`m not encouraging you to "lack good judgment" - on the ...
Views: 839(1 vote) - Why Managers and Supervisors Aren't the Best Communicators During Times of Change - by Submitted on Jun 16, 2009 from Marcia XenitelisEverywhere you look these days the focus in Human Resources and Employee Communication is managing change within organizations. But most of these programs fail to achieve their objectives. During bad economic times the focus is usually on providing coaching on understanding the emotions people ...
Views: 1033(1 vote) - Women at the Water Cooler - Tip #36 - Do you run from or toward? - by Submitted on Jun 01, 2011 from Saara RoblesHow much does fear drive your actions at work? If you think about your current workload and the meetings you have had in the last month, how many are to set up to support or enroll others in an exciting risky, forward thinking strategy? How many are designed to cover your bum or make sure you ...
Views: 1062(1 vote) - Women at the Water Cooler Tip # 11 - When to be quiet - by Submitted on May 28, 2011 from Saara RoblesMost times when working with clients I am offering strategies for learning how to find their voice, expand their voice, get heard, speak up, and make themselves known. You see the direction. However, a great leader knows when to be quiet. When to stop, listen, inquire vs. tell or simply avoid ...
Views: 1155(1 vote) - Women in Business: Beware the Best Friend Syndrome - by Submitted on Jul 27, 2011 from Karen KellerWomen in business have business relationships with clients, colleagues, partners, employees, and vendors. Relationships are an essential part of their work, and in order to keep their businesses on an even keel, it is important to know when and how to manage the blurry line between personal and ...
Views: 1332(1 vote) - You Are Your Business and Your Business is You – What Does That Mean? - by Submitted on Aug 30, 2011 from Chris RuisiYou are your business and your business is you. But, the real question is - Is that a good thing? Trust me; you need to know the answer to this question – now. Let’s look at some indicators that will help you answer the question. If you answer “yes” to at least two of these questions, then ...
Views: 1191(2 votes) - You've Gotta Let Somebody Else Drive - by Submitted on May 19, 2009 from Angie ThompsonI love to drive, and I always have. In fact, other than in a shuttle bus or a taxi, I am seldom a passenger. I probably got this from my Dad - he always loved to drive too. And, because driving is a skill that becomes subconscious for most of us, I typically drive on auto-pilot. Recently, ...
Views: 758(1 vote) - Your Angry Voice Demolishes Your Brilliant Argument - by Submitted on Jul 21, 2009 from Diane NeumanSound trumps logic! The QUALITY OF YOUR VOICE hits your listeners with more impact than does the quality of your argument! I have absolutely no doubt that you are capable of formulating a sensible, clear, logical, passionate statement or response. It is understandable that in the ...
Views: 1012(1 vote) - Your Voice Is Better Than You Think - by Submitted on Jul 21, 2009 from Diane NeumanYou have two voices. The first of the two is the natural relaxed one that Mother Nature gave you at birth. The second and more familiar voice is an encumbered and distorted version of the first. For the sake of discussion let's refer to these as your "true" voice and your "cluttered" voice. ...
Views: 979(1 vote)