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Communication Skills and Training Articles
Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
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Access POWER - by Joseph Riggio- Better Communication Equals More Effective Leadership - by Submitted on Mar 02, 2012 from Chris HammerWhen I started coaching some time back, I made it my mission to absorb as much information as I could about leadership (specifically in the areas of interpersonal effectiveness and good communication): devouring books on leadership models, leadership coaching, business, etc. I interviewed ...
Views: 1439(1 vote) - Breaking Bad News to Customers: Five Tips to Soften the Blow - by Submitted on Jun 07, 2009 from Susan BerkelyBreaking bad news to customers is not an easy task. However, when the time comes, it must be done with empathy and professionalism. Here are five strategies for delivering the message with compassion: 1. Tell the truth. People tend to fear what they do not understand. Put the situation into ...
Views: 1525(1 vote) - Building Trust at Work - by Submitted on Oct 27, 2011 from Jane CranstonI had a boss, I’ll call him, Ted. Ted was very political and used his high emotional intelligence to play all sides of every issue just to make sure he was always covered. I heard him lie by fact and omission. So clever was the man that when opinions were asked, he was able to shift positions ...
Views: 1691(1 vote) - Business Relationships at Work that Work! - by Submitted on Apr 21, 2009 from Clive LewisApapted from the original provided by Keith Dugdale and David Lambert co-authors of ”Smarter Selling - Next generation sales strategies to meet your buyer’s needs - every time”. The main focus for the ground-breaking book Smarter Selling is external customers. This focus emerged as a result of ...
Views: 1346(1 vote) - Caution! Words Don't Disappear into Thin Air! - by Submitted on Apr 21, 2009 from Azriel WinnettTry an experiment. Start a conversation on any topic with your spouse or best friend. After you’ve been talking together for a few minutes, interject with something along the lines of: “Hey, what are you talking about? You’re a real idiot!” Next, hasten to explain to your partner that of ...
Views: 1559(1 vote) - Coaching Skills for Leaders (The Nuts and Bolts) - by Submitted on Mar 02, 2012 from Chris HammerResearch has shown that people perform at higher levels when they are coached as opposed to “managed”. So, you might be asking, what is coaching, in a nutshell? What are some of the tools I can use as a leader? How, specifically, do I have a “coaching” conversation? Coaching is about ...
Views: 1333(1 vote) - Collaboration in the Workplace - by Submitted on Nov 28, 2012 from Lisa RezacHave you ever noticed how your perceptions and those of others often don't match? It is said that we all hold “a piece of the pie.” This is why collaboration is necessary and usually advantageous at work: to gain access to unfamiliar territory and the new resources that live in other people. ...
Views: 1786(1 vote) - Collaborative Leadership: A Critical Distinction - by Submitted on Aug 03, 2012 from Lynda KlauAn important distinction needs to be made in the increasingly powerful field called Collaborative Leadership. There is a critical difference between a collaboration that results from two or more people who aren't sufficiently separate as individuals and a collaboration between individuals who ...
Views: 1191(1 vote) - Common Ground - by Submitted on Apr 29, 2009 from Timothy RickeIs there a language that mankind could develop so that we have a common form of communication? Just think of the possibilities. But wait! Man does, indeed have a common language. The amazing and remarkable thing about this common language it and does go beyond the separate languages we now ...
Views: 1058(1 vote) - Common Mistakes in Leadership and Relationships - by Submitted on Mar 02, 2012 from Chris HammerLeadership skills and relationship development are two of the biggest themes I see in my coaching practice. This article is about two of the most common mistakes (and remedies) I see in these areas: A common mistake I see with new leaders is that they too often try to jump in too quickly ...
Views: 1189(1 vote) - Commumication In Recovery: Guidelines for Setting the Stage for Effective Talks with Your Loved Ones - by Submitted on May 24, 2009 from Peggy FergusonWhen you want to solve some important relationship or logistics issue, you help assist help ensure your effectiveness by appropriately setting the stage for communication. Remember these guidelines while trying to solve a problem in your relationship. 1. Think about what you want to say ...
Views: 1010(1 vote) - Communicate to Win - by Submitted on Apr 23, 2009 from Carolina RodriguezHave you ever asked your self if you are communicating effectively? Do you wonder some times why people don’t listen to you? Or have you ever been speaking to a person, or group of people, and had the thought, “They’re not even listening to me. I don’t understand – why is this so hard. Is ...
Views: 1183(1 vote) - Communicate, Communicate, and Communicate - by Submitted on Apr 20, 2009 from Carrie FlehartyAs I was listening to an audio speech by Chris Weidner I became aware of a problem. Sometimes we feel that we've beat a subject to death. As leaders we feel we've stated the need, the change, the information to everyone and everywhere. Because we've stated the intention over and over again we ...
Views: 986(1 vote) - Communicating and Connecting Are Keys to Success - by Submitted on Mar 22, 2012 from Mitch TublinDo you recall a recent interaction you may have either been a part of or witnessed, where one person was clearly communicating some information and the audience clearly did not understand what was being said? The speaking person, sooner or later, realizes from the puzzled looks or the ...
Views: 1024(1 vote) - Communicating Effectively: 30 Quick Tips - by Submitted on Jun 18, 2009 from Barbara Small1. Begin to notice your self-talk and how it impacts your communication. 2. Follow the 6 steps to changing your negative self-talk described earlier in the book. They are: • Increase awareness of your self-talk • Ask yourself, “Whose voice is this?” • Challenge or dispute these beliefs or ...
Views: 1074(1 vote) - Communicating Your True Self - by Submitted on Feb 05, 2011 from Debra SloverWhen I get ready to talk to people, I spend two thirds of the time thinking what they want to hear and one third thinking about what I want to say. - Abraham Lincoln Communication is more than an exchange of words, symbols, or body language. It is an exchange of emotional energy. There ...
Views: 1169(2 votes) - Communication Strategies, Systems, and Skills - by Submitted on Dec 02, 2012 from Jim Clemmer"Before you say what you think, be sure you have." — Malcolm Forbes, past publisher of Forbes magazine Communication is both a symptom and a cause of organization performance problems. Over the years, we've heard hundreds of managers use communication as a vague catchall for every type of ...
Views: 1279(1 vote) - Confidently Clarify Executive Communication - by Submitted on Apr 04, 2012 from Sarah HathornSpeaking with greater clarity and purpose is vital for any leader, whether they are talking to an employee, client, board room, or the news media. Those who lack this ability will appear weak, befuddled, and ineffective – and will fail to convey their ideas and leadership vision. But those who ...
Views: 988(1 vote) - Considering Cutbacks? Conflict Gives You Choices! - by Submitted on Aug 06, 2009 from Alberta FredricksenEconomic times are bad! Finances are tight! I can’t afford to carry these people! Sound familiar? If you add your energy to this choir of voices in conflict, you are actually creating a reality that you don’t want! How DO you deal with conflict and financial realities without adding ...
Views: 1336(1 vote) - Conversation Starters For Shy People: 3 Shy-Proof Ways To Start A Conversation - by Submitted on Jul 30, 2009 from Michael LeeAre you so shy that you can’t even start a decent conversation with someone you like? Well, don’t worry. There are conversation starters for shy people that can really get people talking and help you feel more comfortable in your own skin. After you read this article, I’m confident you’ll ...
Views: 5948(1 vote) - Corporate Team Building Unifies, Increases Job Satisfaction, and Productivity. - by Submitted on Jul 14, 2010 from Doug StaneartCorporate team building unifies teams, increases job satisfaction, and productivity by putting your team in a non-stressful, fun environment. Yes, they should have a little fun in the name of teamwork. Bringing people together in a carefully guided, but flexible environment, gets participants ...
Views: 11064(4 votes) - Create the Right Environment for Learning - by Submitted on Jun 29, 2009 from Robert (Bob) LucasBrain researchers have found that many things stimulate learner’s brains during training and educational events. Key among these is the environment in which learning is to take place. If you want your learners to achieve maximum learning potential, create a learning environment in which you ...
Views: 1870(1 vote) - Creating a Loving and Spiritual Relationship through Heart-Centered Communication - by Submitted on Apr 30, 2009 from Kim PhippsIs your beloved relationship honest, fulfilling and harmonious? Do you often have moments when deep love is flowing between your hearts? Do you wish for more depth, love and understanding? Communication is a key to a good relationship. There are many books and workshops that model good ...
Views: 2298(1 vote) - Creating Awe-inspiring Presentations like Steve Jobs - by Submitted on Oct 27, 2011 from Jane CranstonWe all have attended presentations. I’m sure you will agree most were terrible – boring, redundant, and/or visually offensive. I am guilty of giving a few myself. You too? To improve my knowledge base and skills, I started studying the product launches of Steve Jobs, CEO of Apple, Inc. I then ...
Views: 2021(1 vote) - Dealing with Accents: 7 Ways to Improve Communication - by Submitted on Jun 07, 2009 from Susan BerkelyThe United States has always been a nation of immigrants and with the global economy, many of us deal with more non-native speakers of English than ever before. These relationships are valuable and to make them work we need not only good communication skills but also mutual respect. 1. ...
Views: 1071(1 vote) - Demoralizing your team doesn't work - by Submitted on Dec 11, 2012 from Ellen PatnaudeAll companies go through periods of greater success as well as challenging times. It's a part of the natural ebb and flow of economic reality. And when times are tough, company leaders need to find ways to motivate their team to beat the slump - not beat THEM up. When times are tough and ...
Views: 1730(1 vote) - Do You Have a High "SQ"? Take This Quiz and Find Out… - by Submitted on Jun 07, 2009 from Susan BerkelyYour "SQ" is your “Speaker's Quotient.” It's a measure of your ability to communicate your ideas in an effective and memorable manner. ANSWER YES OR NO When you give a presentation, do you: 1) Feel as if the audience is scrutinizing you and judging your performance? 2) Compare yourself to ...
Views: 953(1 vote) - DREAM - How To Use Affirmation Properly - by Submitted on Jun 28, 2012 from Chad D. Malone“I am, therefore I exist,” is a phrase affirming one’s existence as a being. It may be a simple phrase, but it says everything about the being saying them. It indicates a confidence not commonly found among other beings. But why do people need affirmation? Why do beings need to be affirmed? ...
Views: 1145(1 vote) - Effective Communication Skills: Sending Your Message - by Submitted on Jun 18, 2009 from Barbara Small“I know you think you understand what I said. But I don’t think you understand that what I said is not what I meant.” Effective communication is key to getting our messages across to others both at work and in our personal relationships. It maximizes the impact of our message while minimizing ...
Views: 4113(1 vote) - Effective Conversational Skills: 3 Amazing Ways To Enhance Your Conversational Skills - by Submitted on Aug 04, 2009 from Michael LeeIn the corporate world where you’re constantly required to come up with presentations, or in situations where you need to make connections, you’ll definitely need to brush up on effective conversational skills. I’ve seen people develop these skills rapidly just by concentrating on a few key ...
Views: 2035(1 vote) - Effective to overcome your fear of public speaking - by Submitted on Dec 19, 2012 from gita kumariMany people think that their speech will bore the crowd, which adds to their anxiety. But if you engage the audience with interesting questions, and encourage them to come up with answers, as well as vote for certain debatable topics, you will notice them much more energized. In the following ...
Views: 1157(1 vote) - Employers and Employees: Partners or Enemies? - by Submitted on Jul 23, 2009 from Cookie Tuminello“I have long been convinced that…employers and employees are partners, not enemies: that their interests are common, not opposed: that in the long run the success of each is dependent upon the success of the other.” ~ John D. Rockefeller, Jr. This is so right on, John. I totally agree. Wake ...
Views: 1034(1 vote) - Energize Your Most Valuable Players - by Submitted on Sep 06, 2012 from Samantha JohnsonIdentify and nurture the select group of people, the most valuable players (MVPs), who will breathe life into an initiative. They are culled from both the internal and external core constituencies who must be on board for an initiative to succeed. There are several MVP categories, including ...
Views: 1773(1 vote) - Enthusiasm is Contagious! - by Submitted on Jul 28, 2009 from Michael JonesHave you ever seen a speaker who thrilled you down to your toes? How about just the opposite? I’ve seen both and unfortunately, the boring ones far outweigh the exciting ones! Let’s examine two people; Ferris Bueller and his teacher - played by Ben Stein. The teacher just plodded ...
Views: 1313(1 vote) - Exactly How Promotional Items Like Lip Balm Could Be Used In Marketing Campaigns Productively - by Submitted on Jun 03, 2013 from Alison ParrisTo function properly businesses normally depend on numerous elements. Management, workers, equipment, budget, marketing, and many more areas of a business need to work towards the same desired goals. For any company, in addition to the essential components are the less important ones that ...
Views: 1686(1 vote) - Execution Rhythm Encourages Effective Business Communication - by Submitted on Jul 20, 2009 from James MurphyTo say that the way we communicate in business today is undergoing major changes would be a wildly profound understatement. Many businesses simply feel overwhelmed by the advances of Twitter, Facebook, and MySpace, not to mention the near total penetration of mobile devices like the iPhone and ...
Views: 1440(1 vote) - Explore the Transformational Power of Your Own Voice - by Submitted on Apr 07, 2009 from Robin KissingerOne thing we don’t think much about is the power of our words beyond the external, commonly defined meaning of the words. But, as you may know from your own explorations into sound, words also have an internal vibration from which they derive the core, or essence, of their meaning. This ...
Views: 1756(1 vote) - Family Communication - by Submitted on Jun 09, 2010 from Jo-Anne CutlerCommunication...it is the root of many misunderstandings and conflicts that we experience in our relationships, whether it is with our partner, our parents, our kids, friends, siblings, bosses or anyone! Sometimes we may keep silent because we don’t know how to say what we want to say and ...
Views: 2537(1 vote) - Finally . . . Let’s Execute the Project! - by Submitted on Aug 20, 2010 from Mark ReedWe began our "Project Management . . . by the Numbers" Project Management Lifecycle with Phase One - Concept and Feasibility where we secured agreement with our Project Customer on the definition of the project's objectives and a high level time and cost against those objectives. Then we ...
Views: 1560(5 votes) - Five Tips to Increase Employee Engagement - by Submitted on Nov 18, 2011 from Lauren StillEmployee engagement describes the level of emotional involvement and enthusiasm employees demonstrate for their work, and how that influences their performance and willingness to further the organization’s interests. While that may seem “soft” and intangible, many researchers show that the ...
Views: 1368(1 vote) - Forbidden Words - Cursing and Swearing - by Submitted on Jul 21, 2009 from Diane CraigEarlier this month, Global News asked me to appear on the 6 o’clock news to comment on the social taboo of foul language or cursing and swearing. I was being asked to comment on the etiquette of cursing–an oxymoron if ever I heard one! (Swearing – meaning solemn promise – is another subject ...
Views: 2388(1 vote) - Fun Speech Topics From Boring Ones: 4 Things To Do To Make An Audience Love You - by Submitted on Jul 30, 2011 from Tina JanelleFun speech topics come not just from the material, but from the way it is presented. Any topic can be turned into a more exciting one. Dynamic tv personalities can be observed to learn about fun speech topics. Even scientific topics, which are usually thought of as boring, can be turned ...
Views: 3441(2 votes) - Get a Grip! Six Handshakes You Need to Know - by Submitted on Jun 03, 2009 from Lillian BjorsethWhile people may decide 10 things about you within 10 seconds of seeing you, it takes only 1-3 seconds to speak volumes through your handshake. Having a firm handshake is essential in the business world. It’s a key ingredient in creating a good first impression. President and Michelle Obama ...
Views: 3489(1 vote) - Get Your Article Written Today To Build Your List of Raving Fans - by Submitted on Jul 02, 2009 from Ann Ronan, Ph.D.Writing articles is one of the top 5 marketing tools I used when I first started my business 10 years ago and it’s one I continue to use today. Why do I love it so much? It’s free, I can leverage the information and use it in several places, it allows me to give something of value to my ...
Views: 1427(1 vote) - Going Beyond Negative Speech - by Submitted on Jun 07, 2009 from Intent.com AuthorsQuestion: I'm curious about the spiritual concept of "evil tongue"(speaking evil of others) and its pervasiveness in our culture. Why do people become energized when they say or read something negative about someone else? What does it say about where that person is? What are the consequences ...
Views: 1174(1 vote) - Great Introductions - by Submitted on Jul 19, 2009 from Marshall NorthcottIn business we are often faced with occasions where we are called upon to make introductions. These introductions can vary from a small group setting involving as few as three individuals up to a large group at a corporate function. Never underestimate your ability to positively influence the ...
Views: 3330(3 votes) - Great Leaders Master “The 3 Levels of High-Performance Leadership Communication” - by Submitted on Sep 09, 2011 from Skip WeismanNational Hockey League Hall of Famer Mark Messier is recognized as one of the greatest leaders in the history of professional team sports. This reputation is backed by the fact Messier is the only player to captain two separate teams to the Stanley Cup Championship. So, when Messier talks ...
Views: 1284(1 vote) - Hard Conversations - by Submitted on Jun 08, 2009 from TAHIRA DORSEY"The hardest conversations are the most important ones." India Arie wrote those words in the liner notes of her album, Testimony: Volume 2 Love and Politics. India's words often connect with me at a perfect intersection of time/space. I read those words a short time after having a very ...
Views: 1160(1 vote) - Have You Ever Felt the Effects of Communication Anxiety? - by Submitted on May 13, 2009 from Jill PrinceHave you ever dealt with communication anxiety? You know, that discomfort when you feel all tongue-tied because you don’t know what to say in a given situation. It shows up differently for each person. Some feel embarrassed, some feel hot under the collar, some say it feels like they are ...
Views: 2967(1 vote) - How NOT to Oversell - by Submitted on Aug 30, 2009 from Karen ReismanHow to NOT Oversell Karen Cortell Reisman, M.S. In the movie, Jerry Maguire, Tom Cruise reaches an epiphany which he has to share with Renee’ Zellweger. After his LONG spiel, Renee’ interrupts him saying, “Shut up. Just shut up.....You had me at hello. You had me at hello.” Do you know ...
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