Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
Every member of your family has a right to have his or her opinions respected. You dont have to agree or go along with what your child wants, but you should at least know what it is, and your child should know why you're overriding his or her preferences. Regular family meetings, where ... Views: 1996
Telemarketing refers to the process of generating appointments or sales leads over the telephone. While some people love it, most people actually dread it. This marketing strategy requires a lot of hard work because people do not really like picking up the phone in the middle of dinner only to ... Views: 1991
Have you been playing “phone tag?” You know the routine: you call and leave a message, the other party returns your call and leaves you a message, and on and on. By the time you actually speak with the person you were trying to reach, you’ve left two or three messages.
Don’t despair! Use each ... Views: 1990
The sharpest decline in billings, in 2009, occurred. Billings declined 7.5%, now that’s the sharpest decline since 1944!
And cracks are starting to appear in the already complex relationship between Agencies and Clients.
Everybody appears to be getting in everybody else’s business, which ... Views: 1988
My company, the Confident Solutions Coach, works with entrepreneurs to develop systems in their business. I spent the last five years learning how to do this in my own business, and it is really fun to go out there and help other people get this done.
The first thing you have to do is ... Views: 1988
Although there is some controversy in using sign language for a child with severe verbal apraxia, I found it to be extremely useful. Some experts seem to think that non-verbal children with rely only on their signs and not be motivated to speak. In our experience that wasn't the case, using sign ... Views: 1986
Many people are willing to live or travel in a foreign country where you can have lots of foreign friends. There are also many people who are willing to become a diplomat which owns good eloquence and a prominent status. In fact, you can completely make your dreams come true through some effort ... Views: 1985
The amount of time that you spend at your work place takes up almost 50% of your time. Since so much of our lives and energy are consumed by our job, isn’t it then important and natural that we learn to not just work well with our colleagues but build up great relationships with them?
Many ... Views: 1983
Many of the conflicts and misunderstandings that occur between individuals and groups could be eliminated if all of us learned good communications skills. These skills include being present during each interaction, staying in the here-and-now and not getting lost in our own heads by ... Views: 1981
There are basic principles of humor that can enliven your talk. Perhaps the most important one is to avoid telling generic "funny stories," Instead, find and build more humor within the context of personal stories.
To make your mark as a speaker… to get into the hearts and minds of your ... Views: 1980
Q: My spouse and I often have arguments over the small stuff. How do we get past this so that we are not constantly bickering?
A: Ill bet neither of you would argue with your boss or work colleagues, or your childrens teachers the way you argue with ... Views: 1979
Effective communication has always been an important factor in career success, and the role of writing is more important today that ever before. The ability to write is one of the most important communication skills in the modern business world. Because so much business communication takes place ... Views: 1979
The two weakest words in the American lexicon:
“I think…”
Is it just me or does nearly every expert commentary on any serious life altering issue now start with the words “I think?” I’m sick of it! I don’t want to listen to anymore “I think,” tell me what you KNOW! You’re the expert!
I ... Views: 1978
How many times have you placed a call to a client, a business or a colleague or friend only to reach voice mail? Then within two or three minutes of leaving your message they call you right back. Sometimes they’re honest about it and sometimes they lie but they’ve really been using voice mail to ... Views: 1978
It’s no secret that making sales is a process—and that each step counts in locking in a conversion. When it comes to online marketing especially, the sales process becomes paramount to your success. It’s not only about being persuasive; it’s about ensuring your customers are nurtured past the ... Views: 1978
English, for us Indians, is still a foreign language. We do have our fair share of language experts, but a large portion of our population still struggles with vocabulary, pronunciation, and fluency.
Confusing commas with semicolons, which with that, then with than are commonplace. However, ... Views: 1977
Non-verbal communication, or body language, is an important part of presentation skills and how you gesture is an essential component of that body language. At the very least, your gestures should match your words and not distract the audience. And with a little practice, they can help you ... Views: 1976
Prospects and customers alike will judge you by the words you use when you speak. E-mail, instant messaging, tweeting and text messaging have reduced our vocabulary to slightly above a second grade level. Don’t fall into that trap when you speak or write. Below are five tips you should always ... Views: 1975
"The sharpest sword is a word spoken in wrath." (The Buddha).
A little boy, prone to anger, was told by his father, "Every time you're angry, drive a nail in that wooden fence. When you've learned to control your anger, start removing them." Six months later, the boy had removed every nail ... Views: 1973
20 Writing Tips for Better Results
By Bill Cottringer
Excellent writing has never happened by chance. It takes open-mindedness and an insatiable drive to continually learn how to improve what you are trying to say and the hard work that goes along with that challenge. Excellent writing ... Views: 1972
Want to learn how to continue a conversation with a guy after you started talking with him? Trying too hard might feel a little forced, but trying too less might lose you points as well. What should you do?
Read on to learn how to continue a conversation with a guy!
Step 1: Pick up verbal ... Views: 1972
Anthony Morrison rose to fame when he entered the Internet marketing business. He primarily ventured in affiliate marketing around seven years before. Today, his expertise of the industry extended and he is at present a well-known authority in social media marketing, pay-per-click (PPC) ... Views: 1972
Most people have a fear of speaking in public, but when tasked to give an effective presentation by power point they feel a little more at ease. The reason is that they now have the information they are going to present at hand. This can be a double edge sword because the presenter in this ... Views: 1971
Vancouver, Canada is a most foreign-friendly place in this country. However, non-English speaking people like French may find difficulty navigating in the city. This would be extra challenging when you lose your passport or you have to open a business but you do not necessarily know how you can ... Views: 1971
There's no getting around it: The moment you bound onto the platform or stage your credibility is at stake. And one way to cement your credibility is to master the art of Q & A (short for Questions and Answers)
Look at how Q & A's are done on the political battlefields. Remember the Hillary ... Views: 1970
Bringing your emotional baggage into the work place is inappropriate for all the reasons you may imagine. Yet employees, managers and business owners do itall the time.
The question is, how do you handle it? How do you look at your manager and think, "No one is going to tell me what to do!" ... Views: 1968
Did anyone ever say something to you that you found offensive? What did you do: walk away in a huff ... talk back to him or her ... "stand up" for yourself and then feel lousy later? Take the "high road" and feel crummy later? How about lying awake at night, rehearsing all of the better things ... Views: 1967
Effective communication is vital if you wish people to understand your viewpoint. It becomes even more crucial in professional settings, as fierce competition means that customers must be convinced that your products are superior to your rival's. Unless you effectively communicate the features ... Views: 1967
Turn your words into gold, by using enforceable statements without threatening, reminding or nagging your children/teens to do what you ask of them.
Do you as a parent often find yourself repeating yourself to your children/teens?
Do you often find times when you have to be stern, mean or ... Views: 1965
The Mac versus PC commercials have been playing on television in North America and elsewhere for quite some time. They are very engaging. Many people stop whatever they are doing to watch them. If you have not seen them, check out Mac versus PC on YouTube. They pose a challenge to Microsoft ... Views: 1964
Which sounds right? Mr. Communication, Mrs. Communication or Ms. Communication?
Yes, You guessed right. Miscommunication. She happens all the time. Let me give you an example. My wife Laurie says to me… “Honey, How does baked chicken breasts sound for dinner?” But I hear… ... Views: 1963
Social skills are an absolute must for survival in our world. If you do not have the ability to maintain a social conversation, then you will be left behind so many ways. You probably do not need me to tell how not having good conversation skills makes you feel bad and left out in social ... Views: 1962
If you’re a parent and you have ever convinced your children to do what you wanted without force or threats then you sold. An educator that makes learning more palatable for their students by adjusting their style and approach is using sales skills. A manager or employer that gets staff buy in ... Views: 1961
If you have found a great mentor (either a paid coaching relationship or a volunteer), consider yourself blessed. You have a unique opportunity to tap into that person’s wisdom , possibly develop a lifelong bond, and make a quantum leap in your life. People usually volunteer to mentor people ... Views: 1960
We’re all advised to avoid sarcasm in our personal communications. But it turns out that sarcastic exchanges can enhance and boost your creativity. Sarcasm is frequently used as a way to hurt, demean, or belittle others. It also, too often, serves as a veil for hostility, when direct ... Views: 1960
If you want to clearly get your message across in front of an audience, guess what? You can communicate in a very effective fashion with not only your words, but with other methods of communication that do not involve speech at all. Alright, now you're wondering how a speaker can speak to an ... Views: 1959
If there is one thing we really strive for, it is building up the community around you. Humans are a lot like wildlife in nature, we behave in a very similar way. As some of us have learned in elementary school, ecosystems are essential for the development and longevity of wildlife. Without a ... Views: 1959
Saying "thank you" is gracious. These are two words we all like to hear. How do you respond to someone who thanks you? This common replay makes me cringe: "No Problem!"
"No problem." "No worries." We hear these words from sales clerks, food servers, and others after we thank them for doing ... Views: 1958
For many high school students and college freshmen, algebra is the first “tough math class” and it can be a whopper. It’s a rough immersion, and often required for graduation. The odds of a student being matched with the best teacher for them are slim to none. Worse, algebra is usually a ... Views: 1955
There are probably thousands of different team building activities out there on the market today. How can anyone possibly sift through them all and decide on the "best one" for their group? As soon as you put in the search term "team building" into any search engine, it's easy to become ... Views: 1954
In organizations these days, employers encourage the junior network engineers to follow a proper Cisco certification path. There are several Cisco certification paths, like the Routing and Switching or other important technology paths such as VoIP and network security. Even if you have slight ... Views: 1952
I have before about emotional hygiene and doing the necessary maintenance on feelings as well as your physical body and household. Health reminders tell us to wash our hands frequently to prevent transmittal of diseases. Did you know you can “wash” your mood, too, and give yourself an attitude ... Views: 1951
"Thinking is the talking of the soul with itself." -Plato (427 BC - 347 BC)
In addtion to astrology I've talked a bit about my other business- Pure Pooch all natural grooming products for dogs. Earlier this year we launched Pure Pooch shampoo at the Global Pet Expo. Now in the ensuing months ... Views: 1951
Team building activities for work are overlooked as a way to improve cooperation among employees just as a you don’t think your car is due for a tune up even though you notice that you are not getting the performance you once got. Most companies think that somehow issues of cooperation and ... Views: 1950
Communication plays a major role in any kind of relationship. However, it is one of the most misunderstood words in the English dictionary. Most people would automatically think of “communication” as talking, when actually it is not just that. It is a two-way street, where talking and listening ... Views: 1950
It shouldn't surprise me anymore, but it does. When a potential coaching client contacts me, I often ask two questions, "How did you find me?" and "What made you interested?" Ninety percent of the time, the answer to the first question is "I Googled 'career coach.'" No surprise, I work hard to ... Views: 1948
Proving that we're oh so right or smart may be a way to nourish our egos, but there's a better way to foster a great relationship. Buy setting our ego aside, i.e., by being humble, we make room for the other person to flourish.
Humility means accepting the truth that you are not always right, ... Views: 1947
Secret #2
M: Memory and Mindset
Having an excellent memory is an important part of succeeding in business. For example, you can use your memory to impress a client. How? Show that you remember something that’s important to your clients such as their birthday, anniversary, or ... Views: 1946
I recently gave the luncheon keynote speech for a state association. In the program that I presented, Emotional Eloquence, I usually tell three stories, which I call: The Oscar Story, The Chicago CEO Story and the Dagger Lady Story.
Because I was speaking after lunch, I knew I needed to keep ... Views: 1945
Communications are becoming exponentially more complex and instantaneous with each passing day. In fact, information about an event such as an Olympic Gold Medal win in London reaches Beijing, Los Angeles, Sydney, Miami and Branson, Missouri simultaneously. There is zero time delay between ... Views: 1945