Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
There are times we find ourselves in the unpleasant situation of needing to refuse a request. We explain the reasons for why we can’t do it, and still the person making the request is angry and upset with us.
The least effective thing to do in such a situation is to get into an argument. Such ... Views: 1387
I suggest that you consider these three criterions when you are looking for a motivational speaker.
The first is experience. Since you want your people to go somewhere, I think your motivational speaker must have some experience walking and running. At least, he must be able to say what to do ... Views: 1346
Over the past 10 years email has become one of the most utilised means of communication, in the office and the private. It is a fantastic way of corresponding, because you do not have to wait for the post to be collected and delivered and in many cases it’s even better than the telephone, ... Views: 1187
We live in a culture where we become addict to conversational approval approach. The continuous exercise of giving approval so we can feel approved. For example; we say something and then immediately the listener add some comment too. This occurs almost instantly and without pauses.
We are ... Views: 1800
Everyone wants to attract affluent clients for their business – why not sell to those who have the money to spend? But not everyone knows how to gain these clients successfully. Moving from a general clientele to a wealthier client base requires a shift in your mindset, but it's a shift that ... Views: 2243
Thanksgiving and Christmas holidays probably mean get togethers with your family of origin (or even more loaded: with those of your spouse!)
While there are many comforts and joys of spending time with your extended family, sometimes it can mean interacting with people who control, ... Views: 1107
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***Never Stop Thinking! - by Diana Morris and Doug Davin, the Official Guide to Communication Skills
“Whatever we expect with confidence becomes our own self-fulfilling prophecy.” - Brian Tracy
Last week, we talked about letting go of “D” List Clients, but this begs the question, “How do you get “A” List clients?” Believe it or not, it is not that hard. We just make it difficult. The Law of ... Views: 1111
Does this sound familiar? Your teenage son is taking forever in the bathroom (again), but you need him to get ready so you can get to work on time. You’re thinking, “How could I have raised such an inconsiderate kid? He’s so disrespectful!” Meanwhile, your child is locked in the bathroom, ... Views: 2714
Icebreakers are great. When you get people together to work on things, getting them to know each other will spur on other positive results.
I make it a habit to have an icebreaker at just about every volunteer meeting I conduct, whether the group is large or small. After all, these people ... Views: 2754
In March 2008 I borrowed a friend’s “Triple Goddess Tarot” pack of cards (by Isha Lerner) and gave myself a reading. Among the cards that came up, one took the place of the “New Moon or New Beginning” – It was the card No. 23 or Infinite Truth.
Among the meanings of this card, the following ... Views: 1868
THE IMPORTANCE OF PILLARS
Without pillars, buildings will never stand. They are the strong columns that are the supports for a building. In the English language there are five pillars. They are the building blocks and the key to fluency and exceptional ability in English. These five pillars are ... Views: 6474
The Stress Doc presents a four step, “Four 'R'” communicational guide for building successful “give and take” professional relationships. The Four “R”s are dramatically illustrated in his recent encounter with an ENT surgeon.
Many of us “Boomers” grew up with an alliterative academic ... Views: 6244
Because of how the ADHD brain functions, people with this condition commonly experience several workplace challenges that can negatively impact their performance. These challenges include: Time/Task Management, Distractibility/Impulsivity; Working Memory; Organization; and ... Views: 3324
Here are three Corporate Team Building Ideas that are guaranteed to add pep and energy to your next conference and turn it into the home run hit you have been looking for. Have your quarterly, bi-annual, or annual conferences become dull and boring? As the planner for your conference, you feel ... Views: 11300
Have you been at the mercy of a bore or windbag? Did you want to change the subject and talk about something interesting? You can. And when your date or interviewer asks questions you don't want to answer, you can deftly change the subject and talk about something else. Media trainers have a ... Views: 3976
In a recent leadership workshop participants were asked to share all the things their peers, subordinates and bosses do that drive them crazy and make their jobs more difficult. Two full flip-chart pages were filled.
Next, the same group of participants was asked to identify the things they ... Views: 3381
Trust is the fuel that propels teams and organizations to high-levels of success. Yet, organizational leaders today unknowingly do almost everything in their power to sabotage trust.
The primary way in which trust in organizations is sabotaged is by a leader’s communication style. One ... Views: 3698
In a society that for the most part predicates itself on the idea that you have to fight your way to the top, kill or be killed, eat what you kill, and look out for “numero uno” you; the concept of serving others in order to succeed would seem to be contradictory to success .
Competition and ... Views: 968
“I want to quit my job and go back to school.”
“I would like us to work with a relationship coach.”
“I think we need to make some decisions about our child.”
“I want to spend more intimate time with just you.”
It's not always easy to speak what you want or how you see a situation in your ... Views: 1416
Because they are so powerful, words must be chosen carefully. Words are much more than letters strung together. They are the means by which we convey our thoughts to one another. Words touch all of our senses. They have a rhythm we can feel and hear. They evoke pictures in our minds. They help ... Views: 2485
Want to command greater respect at work? Crystal communication transforms business success! To get your point across, recognize that powerful language articulated in a strong, clear voice is crucial to being heard.
Men and women approach the business game differently. Not surprising news. What ... Views: 1747
Ever wonder exactly what you say that makes people take action? Ever wonder if there are key phrases and specific words that cause someone to engage with you, follow your advice, thank you for making a difference in their lives?
Research into how the brain communicates with itself and with ... Views: 1602
"The increasing availability of new information and communication technology is one of the key ingredients that makes a high-involvement management approach possible. This capability, more than any other, makes it possible for individuals to become self-managing, to be involved in the business, ... Views: 1161
Ask any group of managers if they view themselves as an elite within their organization and you can be sure they will deny it. You'll hear comments such as: "I have an open-door policy" and "I take pride in always being accessible and approachable."
And in most cases, these managers will ... Views: 1011
Have you ever communicated an idea to another person and not received the response you wanted or expected? Have you ever experienced an easy flow of communication with some people, but there are others that you just don't seem to be able to get on the same "page" with? In this article, you're ... Views: 1574
Speaking in front of a group is feared more than death, illness, or poverty. It is the number one fear for most people. Here are
some helpful tips to help you.
1. Listen to your internal dialog.
2. Visualize a positive out come.
3. It's not all your fault.
4. Do you believe in your ... Views: 1390
For effective communication, check your messages for the 3 C’s – clear, concise, consistent. It is a waste of time to speak to an audience whose eyes are glazing over because they are overwhelmed with the amount and flow of information you are providing and meaningless to write communications ... Views: 17061
Relationships are all around us, from our family members to fellow colleagues to customers and to our friends. There are three easy things you can do today to instantly change the relationships in your life.
Listening
When was the last time you really felt you were heard? Many of us do not ... Views: 1134
In today’s economy business leaders can’t afford to accept under-performing personnel in their companies. Yet, in a recent survey 44% of them reported being unhappy with the performance results of their employees.
In order to solve a problem such as this, employers need to first identify the ... Views: 2317
Many of my clients share that one of their biggest marketing challenges is actually connecting with enough prospects. They are doing all of this great work in their businesses, but not very many people know about their work; or at least not enough for the flow of business to be moving smoothly ... Views: 1167
When we don't understand what happened in the conflict, we always look for WHAT or WHO caused the conflict. While trying to figure things out, it's helpful that we trace and discuss things over. However, if people are quick to put a blame on people frantically, this is a problem.
Blaming is ... Views: 1791
Why should a young person consider becoming a nurse today? Is it the same type of job as it was 30 years ago?
Today nurses can get their degrees online and they have more options to get advances degrees than ever before.They can specialize in various nursing programs rather than just ... Views: 1225
“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.” - Lee Iacocca
One of the most frequent challenges I hear from professionals is, “My boss won’t listen to my ideas. I see lots of opportunities to make the company more successful, but every ... Views: 1386
One of my favorite TV shows is So You Think You Can Dance. The young dancers who try out for the show have a very limited time to walk onto the stage and dance an audition that tells the panel of professional dancers who they are and what they do. Each aspiring top ten dancer has about a two ... Views: 1308
Speaking is one of the most powerful ways for coaches to get clients. It puts you directly in front of the people you are looking for. It creates trust - you wouldn't be up there if you didn't know what you were doing. It also gives your target audience a chance to know you and your ... Views: 1624
Transformational change can be difficult even without having to worry about others being impacted. But when your loved ones are baffled or resistant, that adds a new dimension to the challenge.
However, there are ways to communicate your needs and to hear the needs of others as you work through ... Views: 2067
Words have great power! They set the stage for our friendships, for our successes and for our happiness in life. Yet, often we are unaware of the impact we have on others by way of speaking.
Have you ever noticed how some people posses the ability of making you feel so alive during a ... Views: 1053
“Take calculated risks. That is quite different from being rash.” – General George S. Patton
A few years ago, I was asked to teach a workshop called, "Dreams Never Die - How to keep your dreams alive after 50". It is true that dreams never die, but they can wind up fading into the woodwork of ... Views: 544
Last weekend I added another way to describe the importance of seeking another’s perspective when you find disagreement. Being a soccer parent in Montana has its challenges. When your children "travel," you don’t head across town as do my friends in Minneapolis or Washington, DC, instead you hit ... Views: 831
Good customer service is grounded in its ease of use for the consumer. If it’s difficult to reach you, they will go somewhere else. It’s something I’ve always known. At least, I’ve known it for so long I don’t remember how or when I learned it. It’s such a simple idea. Why is it so difficult ... Views: 1286
How much autonomy is appropriate to give? Empowering our children, employees, or anyone we’re leading is, we know, the best way to improve satisfaction, motivation, and commitment – but it also takes the right style to pull it off successfully.
Do you tend to micromanage others: monitoring ... Views: 1158
This is why I sometimes have trouble with public speaking. Seeing so many faces in the audience can blow my mind. I can see each person’s personality. If I let it, it can disrupt my presentation. But I’ve learned to live with it.
Now I’d like to share with you, some tips you can use ... Views: 1214
Kodi put his legs up and switched on the television. Checking out of his life by jumping into a hilarious reality show was just what the doctor ordered. Two minutes later Ciana sat by him and asked how he fared in his Engineering seminar.
“ It was fine.” Kodi replied to shut it down.
“ Did ... Views: 2698
Imagine a team meeting around a conference-room table. They are reviewing progress and making plans. Charts are reviewed, slides are projected, documents are handed out, and calculations are made. Now imagine that standing in the middle of the conference-room table is a great big moose.
No ... Views: 849
Think back to a time in your life when you had to learn a new skill.
Were you able to perform that skill to complete perfection the very first time you tried it?
My guess is no.
Chances are you made a mistake. Maybe even a lot of mistakes.
But, if you stuck with it, you gradually ... Views: 1389
A No-Excuses Leadership Learning Strategy
Leading effectively is a complex mix of skills and behaviors that don`t all come naturally and can`t be mastered quickly (if ever). To put it simply, to be a great leader, you must be a continual learner.
That is easy to say. It is easy to believe. ... Views: 954
After a meeting with a client today I was struck at how positive my mood was. I reflected on why this was, and I came to the conclusion that it really boiled down to authenticity: to the opportunity for both of us to just ‘be real’. We both took advantage of that space that coaching affords – ... Views: 2240
I’ve been thinking a lot about the economy lately. I guess everyone is, but I’m not nervous or worried. I see this as an opportunity. I believe that when the pain of staying the same becomes greater than the pain of change is when people change. We’re at that point right now.
It’s time to ... Views: 1011