Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
Relationships, which are the spice of life, often create feelings of inadequacy and pain which interfere with the sense of well-being that we all strive for. When faced with interpersonal conflict, we tend to either blame ourselves or the other.
There is a third way. Accept the reality ... Views: 2213
Throughout my 25+ years of public speaking and training, there is one question that I get asked more than any other. That question is “How do I say No?” Why do we have trouble with this? When we were children, we didn’t have a problem with it. It is only as we have grown older that we can’t ... Views: 2206
As we become more and more technologically connected – to our smart phones, our computers, our IPods and IPads, our Kindle and our video games – are we becoming more disconnected from real life and real people? Or is technology facilitating and enriching human relationships?
I don’t think ... Views: 2205
he words ‘selling for introverts’ are not often enclosed in the same sentence. Indeed, the two are quite mutually exclusive. But a great many introverts find themselves in sales positions, or some other form of customer service, whether retail, food, hospitality, or other.
Most introverts ... Views: 2203
If you want to become a better conversationalist, then this article will provide you with some helpful tips to communicate effectively with other people.
Communication Tip # 1: You should listen as much as you talk, or perhaps even more.
Communication is a two-way approach. While you are ... Views: 2199
I once had a cat named Hermione. She got sick. So I went to the vet and he gave me some pills and told me to give them to her. That sounded pretty simple until I tried to do it.
Hermione did not want to take her pills. She gagged and wiggled and scratched my hand, but she would not take her ... Views: 2199
Featured in the September / October 2009 issue of Kindred Spirit Magazine, the UK's leading mind, body and spirit publication.
In spring of 2009 I was sitting in a room with about a hundred other people from across the world who had come to Hamburg, Germany to immerse themselves in ... Views: 2197
Charisma is highly over rated and definitely not needed to have an engaging conversation. I love engaging conversations because they cause you to feel and think in new ways. I don’t always like to be in a conversation, but when I am, I want it to be good.
Good conversation shouldn’t be an ... Views: 2196
Always send a thank you email after your job interview, instead of a handwritten note. Some think that putting pen to paper for your note is more personal. But there are factors that are more important...like speed, adaptability, and the possibility of keeping the communication going.
So why ... Views: 2195
Article Title: How to be a Good Communicator - in Business and in Life (from 'Steps to Success, Prosperity and Happiness' )
Author: Craig Lock
Category (key words): Success, Success Principles, Motivation, Inspiration, Sports Psychology, Sport, Mind, Mind Control, Positive Thinking, Books, ... Views: 2194
If you are a good communicator in your own culture, does that automatically make you competent in another culture? The answer is no, if you only interpret through your own cultural glasses and don’t take cultural differences into account.
Since communication happens on both a verbal and on a ... Views: 2193
In a world that is constantly shifting, everything around us is being redefined. Through the many challenges in my life, I've learned that a Loving Atmosphere of Truth and Accountability creates a cornerstone for change.
It's also the gift that keeps on giving — for, when individuals ... Views: 2190
THE TWO Es TO LANGUAGE PROFICIENCY
To me, good English is about the two Es: Education and Environment. Education is necessary to learn the rules and there are five crucial areas to perfect in English. These are firstly, developing an understanding of the role of context in understanding an ... Views: 2184
Hi there everyone!!
Our events are always different (innovative and creative), but there’s one common element that is our winning formula.
Our community has cool people, and so our parties are full of cool people.
Why? What’s so special about the people we know?
These are three ... Views: 2183
Upon completing a recent project I took my client to lunch to thank him for his business. We reminisced about how we first met at my End Procrastination NOW! Workshop and how he realized at that time he was tired of tolerating things in his business.
Among the problems with which he was ... Views: 2179
Lean manufacturing is a management philosophy which has its roots in the Toyota Production System and focuses on creating customer value while eliminating waste.
These principles have been applied to many industries and services. And as a presentation skills coach with work experience as a ... Views: 2178
Most people have heard the saying ‘’curiosity killed the cat’’ and this has lead to all kinds of meanings being constructed. For some people it will have been interpreted to mean that being curious is dangerous and others may simply dismiss it as just an old saying.
But regardless of this ... Views: 2178
Computer training services are where a student learns by executing special training programs on a computer relating to their occupation. Computer training is especially effective for training people to use computer applications because the program can be integrated with the applications so that ... Views: 2178
Ever wondered whether to compliment or complement when your mother makes an exceptionally tasty dish? Worry not – you are not alone. The English language is full of confusing words, which we often use interchangeably. However, each word has its own distinct role and meaning. Proper understanding ... Views: 2177
When you are dealing with a woman who is a constant chatterbox, the first thing you have to consider it: what is her age? After all, a two year old who talks a mile a minute is a far cry from a twenty-two year old who does the same; and much different from a ninety-two year old.
In the case of ... Views: 2176
Change is in the air. I see it everywhere and in every person I seem to be bumping into or meeting with these days. New school year, new chapter, new beginnings, perhaps. Or maybe we're turning into a culture of innovation and reinvention by design or necessity. As Charles Darwin said, "It is ... Views: 2175
Industrial Training of one month to six months duration is part of all engineering, MCA and BCA curriculums but most of the students don’t understand its purpose and relevance and as a result they fail to utilize it. The purpose of this article is to spread awareness about the Industrial ... Views: 2175
Living things (like you) communicate instinctively and intentionally to reduce current discomforts ("needs"). The most poweful of six universal communication needs is to gain and keep *respect*. How would you define "respect" to an average 10-year old?
As you know, there are two sources of ... Views: 2174
Many companies use personality assessments such as DISC, Caliper, or Gallup as an additional evaluation for potential new hires. Even though resumes, job history, and past performance are powerful indicators of success in your new role, there are also intangible factors such as drive, people ... Views: 2174
Regardless of whether you're speaking in front of an audience of people of businessmen or your cohorts, the impact is the same. The greater part of your arrangement flies out the window, your knees thump together and you should drive yourself to make that big appearance. Open talking is a ... Views: 2172
Listening is the connective tissue in relationships, and as member of a profession that demands listening with a maximum of attention, it was with great interest that I read a research study showing that an engaged listener's brain activity synchs up with the brain of the storyteller. The ... Views: 2169
A corporate job interview is very different from other interviews. Here, you’re applying for a job which is best of the best.
Thus, you need to focus and prepare yourself in advance for a corporate job. If you want to be successful in corporate world then consider my 10 job interview ... Views: 2167
Have you ever been tapped to make an impromptu group presentation with a half hour’s notice?
When is the last time someone asked you for a “brief update” on the status of an upcoming project in “about an hour”?
Did you ever stand up in the heat of a membership meeting where negativity ... Views: 2166
Role and Functions of a Production Manager
The job responsibilities of a production manager entail planning, coordination and control of manufacturing processes. A production manager ensures that goods and services are produced efficiently, as well as that the correct amount is produced at ... Views: 2166
Dr. Romance video, click here for video
When your partner refuses to help solve the problem, you have no choice but to focus on your own need until you get cooperation.
As long as you offer every opportunity to cooperate and you extend an invitation to your partner to join you whenever he ... Views: 2165
“There is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.” William James
I’ve always been told that the key to keeping your spirits up and getting the most out of life come from having a positive attitude, an optimistic ... Views: 2164
The Impact of Conflict Management Training on Customer Service Delivery. This was the title of my case study in partial fulfillment of my doctoral degree which I completed in 1996. More on this in a moment. Here it is 13 years later and…
In a recent survey training participants were asked ... Views: 2164
Learning how to develop communication skills is very important. It isn’t only handy for your professional life, it’s also very useful for your personal life.
How many times have couples fought because they can’t seem to communicate well? On the contrary, how many employees have been promoted ... Views: 2160
What's the difference between volume and pitch? In many presentation training or public speaking training courses, it's never explained clearly.
Most of my clients are confused with volume and pitch. When being asked to increase their volume, they ended up raising their pitch.
Volume ... Views: 2160
In Malcolm Gladwell’s latest book, Outliers, the author writes:
“Western communication has what linguists call a “transmitter orientation” – that is, it is considered the responsibility of the speaker to communicate ideas clearly and unambiguously. . . But Korea, like many Asian countries, is ... Views: 2158
5 Phases of Strategic Approach to Social Media
According to Social Computing Journal, a strategic approach has 5 phases:
Phase 1 - Discovery
In this phase, we explore three variables:
1. People: Who are your prospects and customers, and how do they feel about your brand, service and ... Views: 2156
It is likely that if you are seeking a career in TEFL that you enjoy teaching. There are many reasons why a person might enjoy teaching. Part of that reason is the joy that comes from helping someone learn something. It can be difficult to properly teach a student if you haven’t had the proper ... Views: 2155
S.M.I.L.E
Not everyone can be a natural when meeting a group of people you never met for the first time. Business networking event is always a time where the most networking-savvy person will benefit the most. You can achieve equal excellence even if you are relatively inexperienced in ... Views: 2155
Rule #1: Turn away when he looks at you.
Rule #2: When he turns his head, it's your time to look at him. But whatever you do, never stare him in the eyes -- he'll think you're challenging him. And that's something you don't want to do!
No, I'm not talking about dealing with a ... Views: 2153
Think about what and how you buy in your business and personal life.
Whether it's household products or enterprise software services, what ultimately determines why you buy from one company rather than another? It's their brand's image and reputation along with the relationships you have ... Views: 2153
At each of our presentation and public speaking skills workshops we ask our delegates one very important question. We ask them to cast their mind back to the most recent business presentation they attended and to tell us what they remember from it that either:
- Made and impact on them they ... Views: 2153
What would it mean to your business if….
Sales professionals had better conversations with prospects?
Leaders had better conversations with clients?
Managers had better conversations with their teams?
Employees had better conversations with each other?
It isn’t any secret that it makes ... Views: 2150
The right conversation starters with a girl are a topic of hot debate and leave most of us confused. You don’t want to come off seeming too strong and yet striking the right balance between being subtle and not being notice at all is pretty hard as well. It's a good social skill. This article ... Views: 2147
When you’re giving a presentation, it’s crucial that you don’t go over the time limit.
Whether you’ve set it yourself or have agreed to a time limit set by the meeting organizer, you need to prepare so that you can cover your topic within that time limit. No one will usually complain if ... Views: 2145
At least once monthly someone informs me they are going out of city and demands a suggestions for kids fighting styles in that place. I am usually at a reduction to suggest anyone because I don't program much outside of my platform in Modern sydney, Australia. Although sad to see them go, I am ... Views: 2139
Maybe it's because a good college friend died recently in a tragic accident. Perhaps it's because the year is winding down and we're all naturally focusing on closing one chapter and starting another. But I thought it was interesting that the topic of legacies came up in a handful conversations ... Views: 2138
People are always on the lookout for good conversationalists. You might not think yourself as a very eloquent person; but by asking excellent conversation questions, no one will be the wise.
Excellent conversation questions keep the energy going. Without it, there will only be awkward silence - ... Views: 2137
Have you ever wondered why some people buy and some don’t? Why you can ‘nail’ a presentation and still lose the sale? Why some prospect with obvious needs won’t even talk to you? Why some people give a fast “yes” but you end up with a slow “no”?
It’s not about you.
So much of traditional ... Views: 2137
PROACTIVE
Proactive people initiate. They tend to act with little or no consideration; to jump into situations without thinking or analyzing. They may upset some people because they can bulldoze ahead with what they want to do. They are good at going out and getting the job done. They do not ... Views: 2135
In today’s highly technical and fast paced world one piece of advice is very true – listen to the customer. Unfortunately, selling complex technical products or solutions (or anything else), causes most salespeople to focus on product features rather that on their benefits to the ... Views: 2131