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Communication Skills and Training Articles
Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
SelfGrowth.com Recommended Articles:
Access POWER - by Joseph Riggio- The Future of Advertising is Interactive - by Submitted on Mar 17, 2009 from Paul AshbyDuring all our research one constant shone through, that is that marketing is conversations. Current conventional mass media are weak conductors of knowledge and comprehension. This is because of a number of factors, however the main reason is; they are non-interactive communications ...
Views: 2423 - How to, Um, You Know, Like Spoil a Conversation - by Submitted on Mar 29, 2011 from Tracey BennettLast week I was listening to this, you know, podcast. The topic interested me: it was, you know, how to set goals. And one of the two speakers sprinkled, like, empty words as frequently as I am, you know, doing right now. Listening for the goal-getting gems was, you know, like panning for ...
Views: 2421(4 votes) - How to Improve Your Child's Listening Skills - by Submitted on Feb 20, 2010 from Joshua UebergangA general theory is floating around that says children today are ruder, more ignorant, and generally less respectful of their elders than they were in pre-electronic device days. Are children's listening skills declining as a side effect of the 21st century? More importantly, does a child of ...
Views: 2417 - Reach Out and Connect – Impact of Connection - by Submitted on Jan 20, 2010 from Terrie AndersonThis is the second in a series of articles to help you improve your communication skills and establish stronger relationships at all levels. A lot of stress and angst can be removed from our lives if we can learn to effectively communicate. When we meet someone we are given a short time in ...
Views: 2416 - The Art Of Misinterpretation - by Submitted on Apr 27, 2008 from Mohawk GringoA few months back I met up with a few friends at a bar. I didn't know everyone there, so I was introduced to some new people. This night I was wearing a particularly ridiculous outfit. Ripped jeans and shiny leather shoes with a vertical striped pink, red, white and black Liz Claiborne ...
Views: 2412 - Foundations for Great Conversations - by Submitted on May 13, 2011 from Samantha JohnsonGreat conversations are built on a foundation of awareness, which includes: Emotional intelligence: an awareness of emotions in oneself and others that helps people navigate situations. Motivators: values, which inform what people want to talk about. Style: how people approach ...
Views: 2407 - The Power of Positive Handwriting Quiz - by Submitted on Apr 17, 2009 from Derrick Watkins“It’s not what happens to you that will determine how far you will go in life; it’s how you handle what happens to you”. -Zig Ziglar A positive attitude helps you cope easily with the daily affairs in your life. A positive attitude brings optimism into your life, and makes it easier to avoid ...
Views: 2404(1 vote) - The Curse of Overthinking - by Submitted on Sep 13, 2011 from Stephanie ScottiIs it possible to overthink what could be a career-defining presentation?... In a word, yes. If you’re in the midst of preparing for your next presentation and suspect you might be overthinking it, try this quick test. Are you… • Obsessing rather than progressing? • Feeling as ...
Views: 2402 - Being Heard - by Submitted on May 20, 2011 from Jonathan M FlaksI have a client who runs a business and has two people working in his main office. They weren't answering the phones with the level of energy that he considered representative and efficient. He had frequently asked them to change their behavior, but he didn't seem to get through to them. ...
Views: 2401 - Motivational Public Speaking Tips - How to Avoid Being Boring - by Submitted on Feb 08, 2012 from Doug StevensonLast month, I gave a keynote speech in Chicago for a Fortune 500 Company. The theme of the conference was engagement. Over 200 human resource professionals from all over the world gathered to learn how to increase the level of engagement among their 80,000 employees in 23 countries. Their ...
Views: 2401 - Steps For Absolute Honesty – Honestly - by Submitted on Dec 30, 2009 from Dan OhlerDefinition of Honest: truthful; trustworthy; genuine; open Soooo, are you an honest person? Your response is likely, “Yes.” However, if we look deeper in our lives, we may find our response is not totally true. And if we are really honest with ourselves, we may find that our lack of ...
Views: 2400(1 vote) - The Secrets to Managing Difficult Training Session Attendees - by Submitted on Jan 07, 2010 from Dana BrownleeThe Secrets to Managing Difficult Training Session Attendees Have you ever kicked off your shoes after leading a particularly difficult training session and wanted to just give up! Leading training sessions can be great when you’ve got an energized group that’s ready and willing to ...
Views: 2397 - What is Needed to Clear a Withhold - by Submitted on Dec 31, 2012 from Robyn VogelIn relationships, resentment can often build and build. An amazing tool that can help reduce the negative feelings is ‘clearing a withhold.’ In clearing a withhold with your partner, family member, parent, child, neighbor or friend, the following elements need to be present: 1. Safety: ...
Views: 2397(1 vote) - Why You Should Mind Your Manners - by Submitted on Sep 07, 2010 from Paige Arnof-FennBelieve it or not, minding your ps and qs really does make a difference in business these days. To illustrate: A client who recently hired us told me that he had spoken with a number of potential firms and that while every one of them could do the job, in the end, they picked us because our team ...
Views: 2397(1 vote) - 5 Things You Can Learn About Nonverbal Communication from Sherlock Holmes - by Submitted on Jan 19, 2017 from Rosa ChillisCareer advice-- by Rosa Chillis on March 21, 2014 Republished on January 19, 2017 5 Things You Can Learn About Nonverbal Communication from Sherlock Holmes Sherlock Holmes was the fictional detective created by Sir Arthur Conan Doyle (1859-1930), Scottish physician and writer. In all ...
Views: 2396 - How To Develop Rapport - by Submitted on Jan 21, 2008 from Lee MainprizeWhy build rapport - to make your customer feel at ease, and people tend to buy from people they like! Also build rapport to find out the persons real reasons for getting started, the customer won't tell you the real reason if you have a low level of rapport. Example: They might say self defence ...
Views: 2395 - Sales Calls: 5 Rules to Making Them and Getting Call Backs - by Submitted on Aug 02, 2013 from Carrie GreeneYou know you have to do them. You know that they are the foundation to a profitable business. You don’t have a choice…the dreaded sales call. You may have lists of names of people to follow up with. People you’ve met at networking events. Someone that somebody else suggested you get in ...
Views: 2395 - Conflict Resolution - Using Solomon's Wisdom Part 1 - by Submitted on Aug 10, 2009 from Pastor Bobby KeatingIf we were to put all of the problems that we might encounter in a business, a friendship or a marriage into a pot and boil them down, what do you think might remain? The biggest factor in most failed businesses or friendships or marriages is 'unresolved conflicts.' Marriages have been ruined ...
Views: 2391(1 vote) - Magnetizing Abundance with the Power of the Spoken Word! - by Submitted on Mar 05, 2011 from Cari MurphyMagnetizing Abundance with The Power of the Spoken Word Prosperity isn't just the accumulation of things! Prosperity is the CONSCIOUSNESS that ATTRACTS the things! It is a way of living and "being." We all have words that resonate strongly with us -- words that inspire us and just make us ...
Views: 2390(2 votes) - #1 Tool to Help Your Relationship: Sharing Appreciations - by Submitted on Dec 31, 2012 from Robyn VogelIn this article I'd like to take the conscious communication tools a bit deeper -- and teach you how to skillfully share one of THE MOST VALUABLE love tools: Sharing Appreciations. But not just any old appreciations, any old time -- it needs to be 'right' in order to pierce your sweetie's heart ...
Views: 2387(1 vote) - Book Review: People Skills: How To Assert Yourself, Listen To Others, And Resolve Conflicts - by Submitted on Oct 21, 2007 from Debbie MolisThis book review is part of a series that covers the topic of Communication Skills, the tools and methods to enhance the efficiency and effectiveness of an exchange of information, as by speech, signals, writing, or behavior. Meryl Runion is the Official Guide to Communication Skills. People ...
Views: 2384 - Book Review: Communication Miracles For Couples: Easy and Effective Tools To Create More Love And Less Conflict - by Submitted on Oct 21, 2007 from Debbie MolisThis book review is part of a series that covers the topic of Communication Skills, the tools and methods to enhance the efficiency and effectiveness of an exchange of information, as by speech, signals, writing, or behavior. Meryl Runion is the Official Guide to Communication ...
Views: 2383 - Flaws of Win-Win – part II - by Submitted on Mar 14, 2011 from Asaf ShaniIn the former article: Flaws of Win-Win - part I, I’ve tried to show why the Win-Win model that advocates collaboration is not necessarily an Archimedean point in initiating collaboration. Hopefully I’ve left you with the question “o.k. so what do you offer instead?” The model I am suggesting ...
Views: 2383 - The 3 Steps To Communication Mastery - by Submitted on Jan 14, 2008 from Peter MurphyAlthough you know better, you do not apply all that you have learned when it comes to making the most of yourself. If this is true for you, then how are you going to improve? Awareness is key. Until you spot what you are doing you will not know where to make changes to how you talk to people. ...
Views: 2380 - ***Low-Cost "Get Known" Strategies - by Submitted on Dec 03, 2009 from Sharon Sayler1. Have an effective web or blog site and exposure on social media. Today most people at least research online before buying, if not, buy online. You can do a site your self or hire a designer. Effective does not have to be expensive. Just spend a little time learning about the technologies and ...
Views: 2378(2 votes) - How to Approach a Speakers Bureau - by Submitted on Aug 26, 2015 from Mack DrydenThere is a right way and a grossly unprofessional way to introduce yourself to a speakers bureau. Be sure you know the rules before you call. Before you embarrass yourself, be sure to read my article, “Bozo or Pro? Ten Ways Speakers Bureaus Know.” That will give you great insight into ...
Views: 2377 - “BEST RELATIONSHIP SUCCESS: Via Better Thinking and Better Communication” - by Submitted on Apr 07, 2012 from William Cottringer“BEST RELATIONSHIP SUCCESS: Via Better Thinking and Better Communication” “Assumptions are the termites of relationships.” ~Henry Winkler And where do we make and express these assumptions but in our mind and with our mouths? The way to the biggest gains in best relationship success ...
Views: 2377 - 4 Conversation Topics People Love To Talk About - by Submitted on Jan 11, 2008 from Peter MurphyPossibly the most common question people have when they seek help for their communication skills is what makes good conversation topics. So many times people worry about what to talk about, even when they are in the middle of a conversation on the abyss of an embarrassing silence. The important ...
Views: 2373 - Helping to Understand Body Language re Lying, Dating and Job Interviews - by Submitted on Feb 16, 2015 from Avril BettsBODY LANGUAGE Your body language says a lot about you and has a major impact on how others see you. As such you can learn a lot from the body language of others. Body language accounts for up to 55% of how we communicate. Body language along with verbal cues can indicate a number of ...
Views: 2371 - How to Speak Up in a Crowd - by Submitted on May 11, 2009 from Gilda BonannoA class participant recently emailed me with a question: "What if you find yourself in a discussion with quite a few people at a social gathering and you have an important point to make, but feel intimated by those around you? I find I get all tongue twisted and the words do not come out the way ...
Views: 2371(3 votes) - C-Level Selling: Sales Questions That Engage Prospects - by Submitted on Mar 24, 2014 from Sam ManferLet’s say you’re a C-Level executive or a staff manager doing your job and someone comes into your office. Who would you rather sit opposite: (1) a detective trying to interrogate you about what you’re doing, or how you’re doing your business or (2) an interested person (maybe a friend) asking ...
Views: 2370 - Do You Want More Income With That? - by Submitted on Oct 09, 2009 from Mandy BassDO YOU WANT MORE INCOME WITH THAT? Most sales professionals and business owners make the mistake of denying their customers the opportunity to purchase a valuable add-on after they close the big deal for fear that they will risk losing the sale. “I’ll sell them more later,” they think. But ...
Views: 2370(4 votes) - Public Speaking: Doing the Bare Minimum - by Submitted on Mar 23, 2010 from Lisa BraithwaiteI drove by a neighborhood breakfast place the other day and felt a sense of sadness. We had given this restaurant several chances, but every time we went there, the food and service were just mediocre. Nothing special. The same old thing that half a dozen restaurants within a half mile were also ...
Views: 2368(2 votes) - Assertive Communication and How to Use It - by Submitted on May 05, 2009 from GARTH DELIKANOver the ensuing months we are going to cover in detail all the nuances of what I call “Assertive Communication” or being able to communicate in a much more positive and effective manner with the people In your life, whether it be work colleagues, including management, your friends, or just ...
Views: 2367(3 votes) - Empowering Communication Techniques To Win People Over - by Submitted on Dec 24, 2010 from Mervyn gohSelf Empowerment with the Art of Communication Every communication that we make or bring across to the other parties is an ACTION, so communication is POWER. With this empowering tool of power, you can use it to influence people thought, feeling and action and win them over. Your level of ...
Views: 2366 - Guidelines for Rural Background students to develop their Communication Skills - by Submitted on Oct 13, 2014 from Byreddy Balaji ReddyDue to the cut-throat competition in the present world, every student either from a city background or a rural area should be proficient in all the segments of communication skills. Comparing to the students of city culture, the village background students are generally lagging behind in ...
Views: 2366 - Everyone Is A Natural Singer And Speaker - by Submitted on Oct 31, 2007 from claude steinEvery human being is born with the capacity to sing, on key, in a way that frees our soul. Yet most of us don’t take advantage of the powerful instrument we are all born with. Some of us believe we are ‘tone-deaf’ — a self-fulfilling prophesy, some sing but insist that they just aren’t good ...
Views: 2365 - Managing A Sensory Mismatch - by Submitted on Jun 30, 2010 from Arlene R. Taylor PhDIf I’d heard it once, I’d heard it 100 times. Same record. Same song. Sure the jacket covers, labels, and package shapes were different, but basically it was the same old refrain: “I’m not in love with my partner any more.” By way of introduction, the pair had blurted out, “We’ve decided to ...
Views: 2358 - How To Handle The Pedantic Rule Follower At Work? - by Submitted on Jul 05, 2016 from Dr Rakesh ChopraThis is the type of person who insists on following the rules to the letter, even when it is explained to him (or her) that the situation is urgent and speed is essential. He is more concerned that he has done everything correctly, even if it means that the goal is missed. He is rigid and has no ...
Views: 2355 - Too Many Missed Opportunities? Power Off Your Smart Phone! - by Submitted on Aug 01, 2012 from Noelle NelsonThe courtroom is hot. The lawyer drones on and on. The jurors are bored. The judge is bored. His Honor’s gaze strays over to the jurors. One juror seems relatively awake. That’s because said juror is texting one-handed, surreptitiously, down by his knee. But his interested expression gives him ...
Views: 2355 - 3 Reasons Under-Performing Employees In Your Company Are Not At Fault - by Submitted on Nov 04, 2011 from Skip WeismanIn today’s economy business leaders can’t afford to accept under-performing personnel in their companies. Yet, in a recent survey 44% of them reported being unhappy with the performance results of their employees. In order to solve a problem such as this, employers need to first identify the ...
Views: 2349(1 vote) - CODEPENDENCY ADDICTION: STAGES OF DISEASE AND RECOVERY - by Submitted on Dec 10, 2016 from Darlene LancerCodependency has been referred to as “relationship addiction” or “love addiction.” Our focus on others helps alleviate our pain and inner emptiness, but by ignoring ourselves, it only grows. This habit becomes a circular, self-perpetuating system that takes on a life of its own. Our thinking ...
Views: 2349(1 vote) - Learn English Speaking the Online Way! - by Submitted on Nov 19, 2012 from Chander MadanEnglish has become a universal language of communication around the globe. Therefore, learning to speak English fluently is a priority for most people who do not have it as a native language. The most common advice that we have heard several times is to immerse ourselves deeply into the language ...
Views: 2348(1 vote) - Leading Synergistically - by Submitted on Feb 08, 2012 from John AgnoIf you're involved with any group of people who are trying to achieve common goals, you soon become acutely aware that those goals will be achieved only through the work of the people in the group. Yes, all work is done through relationships and wisely managing these relationship is critical ...
Views: 2346 - What to Look for in Public Speaking Courses? - by Submitted on Jul 16, 2009 from Ian PriceGreat speakers are not born but made. You too can become a good orator by taking up the public speaking courses. The art of public speaking must be practiced by everybody who wants to reach great heights in their career. Those who are incapable of speaking infront of the public cannot come up in ...
Views: 2343(2 votes) - Tongue Twisters: When Others Manipulate Your Words - by Submitted on Sep 23, 2015 from Janet PfeifferEffectively communicating with others can present enough challenges without the added issue of one who twists and distorts your words. Below is a transcript of a recent conversation I had with someone (who refers to himself as a member of the black race) on facebook. He posted the controversial ...
Views: 2341 - Communication: Is Eye Contact Important? - by Submitted on Dec 10, 2013 from Oliver JR CooperWhen one experiences eye contact from another person it can cause them to feel: acknowledged, respected and important. And yet when this doesn’t take place, one can end up feeling: ignored, disrespected and unimportant. Eye contact could be seen as something that is relatively effortless and ...
Views: 2335 - Addressing Issues with a Co-Worker - by Submitted on Nov 19, 2008 from Lisa MininniEvery workplace has them, that annoying co-worker. But how do you address the issue without alienating the person? While every situation is different, there are three tried-and-true Total Quality Key Principles to use in effective interaction. Maintain or enhance self-esteem of others. When ...
Views: 2334 - The Art of Dealing With Irate Callers - by Submitted on Mar 03, 2008 from Marc Andrew ThompsonFrom Annoyed to Calm. The Art of Dealing with IRATE CALLERS By Delia Thompson (ATCL/LTCL – Trinity College of London (Speech and Drama) It is quite a challenge working in a call centre that receives complaints. I marvel at these incredible staff members that manage to listen to problems and ...
Views: 2330 - How to Click with People on the Phone - by Submitted on Jun 18, 2011 from Dr. Rick KirschnerTelephone. Tell a phone. There are times when I get the feeling I’m talking to a phone instead of over the phone. Incoming telemarketing calls don’t allow for meaningful connections. And by all reports, cold calls are another example of missed opportunities. Yet there’s no question that you can ...
Views: 2328(1 vote)