Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
Because they are so powerful, words must be chosen carefully. Words are much more than letters strung together. They are the means by which we convey our thoughts to one another. Words touch all of our senses. They have a rhythm we can feel and hear. They evoke pictures in our minds. They help ... Views: 2514
Anger is a high energy emotion. When you can focus the energy in your anger towards an action that leads to a constructive outcome, you are turning your anger into power. Speaking up rather than acting out or holding back leads to healthier bodies and relationships that work.
Two divorces ... Views: 2514
People skills are simply how you communicate with people, whether they be friends, family, work colleagues, clients etc. Before we move on to explaining the different areas of people skills, let us remind you of one point: they are vital for long-term success and happiness in both personal, ... Views: 2514
If you are dissatisfied with a product or service, impulse prompts you to fight back when you contact customer service. In anger, you might accuse and threaten the company representative. If you have tried that approach, you know that you are likely to alienate the frontline individual who could ... Views: 2512
A majority of the population today can speak English. Whether they speak it correctly or fluently, is a different matter altogether. Nevertheless, English? Yes. Many people can speak that language.
For improving your spoken English, it is not enough to simply learn new words and their ... Views: 2509
Before the Statute of Limitations runs out on making resolutions, I have a suggestion. Not a casual, easily cast aside resolution like signing up for spin class or cutting back on caffeine, but a biggie and one that calls for commitment. Executive presence is the core of my suggestion and in ... Views: 2508
Quality conversations are a necessary part of relationships, especially between family and friends. Conversations with those we care about can help us learn more about them and their lives. It also gives them a chance to get to know us better.
Moreover, conversations with our loved ones can ... Views: 2508
Five important secrets for building rapport with your customers and growing your business
First A Story: A lesson learned about customer service, courtesy of Rude Dude.
I was buying a new color laser printer from the office supply store with all the bells and whistles—wireless printing, ... Views: 2508
Financial independence is a dream that every individual starts cherishing as soon as he has to face financial hurdles in his life. Today when there is extreme unemployment and downsizing going on in every corporation, financial independence is turning in to a far and unapproachable dream.
In ... Views: 2507
The art of conversation has long been perfected by the Romeos and Juliets of the day. Lucky for us, we no longer have to dig deep inside ourselves to start a perfectly decent conversation with another person.
However, there are still a good number of people who can't seem to hold up a ... Views: 2505
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*** Body Listening - by Paul Chek, The Official Guide to Personal Development
Truly hearing someone when they’re speaking to you can be far more challenging than you might imagine and there’s lots of training out there to help you become a better listener. Most of this training, however, misses out on an important first step to genuine communication. When it comes to ... Views: 2503
“Our action speak louder than our words”
The above said statement is true to its every word. Good communication skills are the foundation of any successful relationship, be it personal or professional. Body language is one of the most important aspects of non-verbal communication. The ability ... Views: 2502
Though a term usually expenses the services less than a penny to route between mobile handsets, the price tag customers as much as 20 dollars to supply a written text and an additional 20 bucks to receive a single. But within the final two years there has been a progress of cell mobile phone ... Views: 2501
I got a very thoughtful comment from one of my readers in response to my Brainwashing vs. Influence article that warranted a full post in reply.
“Your article really hit a nerve, since my wife and i were talking about my parents recently. my dad retired 6 years ago, and my mom retired ... Views: 2497
In all my years training managers how to coach staff, common misconceptions always arise regarding what we actually mean by coaching in a business setting.
If you are planning to improve your coaching skills with your employees to help develop their potential, here’s what you need to know ... Views: 2485
Riddle me this: What technique works as well with a negative person at work as it does with a two year old at home?
Answer: The Polarity Pattern!
What happens when you tell a two-year-old to go to bed when the older kids are still up, or you tell a negative coworker that things ‘aren’t so ... Views: 2485
One of the many challenges to achieve respectable google ranking is in the area of backlinks to your blog. While the idea of having links exchanged is good, the quality of the incoming sites comes into play as far as Google is concerned.
If you are someone who is a thought leader or ... Views: 2482
There is one problem we’ve all encountered that can be simultaneously frustrating and disappointing. As an innovative leader and team player you present a great idea to your boss. But the boss doesn’t accept the idea or promote it upward through the organizational chain of command. Instead he or ... Views: 2477
Emotional Intelligence, the combination of self-awareness, "other"-awareness, ability to recognize and regulate one's own emotions and interpersonal skills, is at the core the ability to listen. Listening Inwardly for our own assumptions, beliefs, and emotional reactions. Listening to what is ... Views: 2475
This is the first in a series of articles to help you improve your communication skills and establish stronger relationships at all levels.
A lot of stress and angst can be removed from our lives if we can learn to effectively communicate.
Communication is far more than words; it involves ... Views: 2475
Self sabotage stems from unconscious interference. We desire a certain outcome yet sometimes, a part of us refuses to cooperate. Yet if we could train our unconscious mind to work in harmony with our purpose, almost anything ought to be possible.
How can we train our unconscious mind to ... Views: 2474
Part 1 of this introductory article highlighted whether stretching, aka personal growth (not to be confused with parking your butt, reading self-help books, and watching the world whiz by you), is for you and whether you are open to using it to grow your business and improve your lifestyle. Part ... Views: 2472
No matter what anyone says, verbal abuse is still abuse. Sadly, people are all too ready to dismiss it as if it were nothing; hence, there aren't enough discussions on how to stop verbal abuse.
But when somebody calls you names or screams at you for no apparent reason, that's abuse. When a ... Views: 2472
Many people suffer from chronic hoarseness, sore throats and even loss of voice; and, most of these people do so because of misuse of the speaking voice. It is common; it is world wide; and, it is a growing concern.
Through the years that I’ve had a website on voice improvement, 40% of those ... Views: 2472
Much can be said about the value of communication in business. But nothing is more important than clear communication when it comes to combining friendships and business relationships.
Over the past several years, I have been privy to disputes that I should never have been made aware of. ... Views: 2470
Microsoft is such a powerful tool for presentation, but sometimes we are limited by its requirement; you must have a computer with PowerPoint installed. Sometimes we want to send our presentation like photo presentation to friends or families and share with them, but on different operating ... Views: 2465
People form opinions and make judgments about us in the first 60 seconds of a meeting or when speaking with us on the phone. Statistics indicate that 87% of people's opinions are formed based on the tone of our voice while only 13% is based on the actual words we use.
The 500 most frequent ... Views: 2465
When I first started road biking in 2016, I loved the feeling of freedom when the air passed my wet skin and became a natural air conditioner. I also loved to ride downhills at a very fast speed. It was an incredible thrill to let go and fly down those hills. It was truly exhilarating! ... Views: 2463
Jodi is waiting for Marco to come to her office. Today is feedback day and she has the Feedback Sandwich formula open on her desk.
Marco arrives and plunks himself down in the chair opposite Jodi, submitting himself reluctantly to what is about to occur. “I’m glad you’re here,” says Jodi, ... Views: 2456
To know how to develop your interpersonal skills, the first and the foremost thing is to know and understand the meaning of interpersonal skills.
Interpersonal Skills are the skills used by a person to interact with other people. Interpersonal skills are also at times referred to as ... Views: 2453
During the 2008 presidential debates, the Wall Street Journal reported that Michelle Obama told Barack to get out of his head and into his body-to sit back and let his feelings flow. In the language of Whole Body Consciousness (WBC) that I have sketched out in my book, What's Your Body Telling ... Views: 2447
Hi, I'm back again.
For the last few blogs Gary has been telling providing you with some great wisdom on learning a new language fast.This week onwards I will start to advise you on the greatest language instruction courses ever created.These courses are what you should - no, must have if your ... Views: 2446
We have all probably been in a situation where we do not know what to say. Once we have broken the ice and began speaking things usually get a lot easier, but whatever situation you are in, whether it be a conversation in a bus line with a complete stranger, talking with your siblings at a ... Views: 2443
An Issues Clearing Model for Better Communication
“You don’t understand me!” a wife screams at her husband. “How can I possibly understand you?” shouts the husband. “You’re not making any sense!!”
A mother bemoans to her teenage daughter, “We never spend any time together. You’re ... Views: 2442
Have you ever gotten to the point of frustration that you just wanted to explode?
If you lead people, then I think that you can probably relate. This is where you find yourself in a situation of mounting anger and annoyance that it makes you just want to throw in the towel? This is where your ... Views: 2440
Years ago I uncovered a definition of communication that I doubt would appear in Wikipedia. I like it because of its simplicity as well as its inherent complexity.
Communication is behavior that transmits meaning from one person to another person
This definition tells us that we cannot ... Views: 2440
Recently I was interviewed on a blog radio program and the host paused so long after every comment I made that I wondered how many listeners she really had. Yes, the internet station of which she is a member has an excellent listenership, but I seriously question whether this particular woman ... Views: 2438
Make Your Point!
By
Bill Cottringer
“The single biggest problem in communication is the illusion that it has taken place.” ~George Bernard Shaw.
Consider the beginning of communication: We first invented words to stand for objects we couldn’t carry around on our shoulders to show ... Views: 2438
Learning Visual Basic for Applications has its benefits. Visual basic for applications is a programming language used with excel to help excel perform certain tasks with worksheets that you have created that have data on them. It is because of the programming language that you can create macros ... Views: 2438
The very fact that many people rank the fear of speaking in public as one of their greatest sources of anxiety could be hurting their professional and personal life.
It’s far more common than you may ever imagine; perhaps you’ve even experienced it yourself.
Sweaty palms, feeling nervous, ... Views: 2437
Technology, in the form of phones and computers, has become a kind of ubiquitous front door for customers to use any time and any place where they have the desire for a product or service. At least in theory, technology gives customers a more personal help desk than they are likely to find face ... Views: 2435
A good golf game can make your whole day. A bad one can … well, who wants to think about that?
The truth is a bad day on the course can really bring you down. Depending on how you handle defeat, it can cause you to isolate your friends, fight with your spouse, be short with your children and ... Views: 2434
1. They Need to like You
If people don’t like you then they won’t respect you. If they won’t respect you then it may be difficult for them to believe anything you have to say. Rapport is the power to influence. It’s a first and a must. People generally make up their minds about you when they ... Views: 2433
SELL MORE TO EXISTING CUSTOMERS
• Analyze each account for cross-sell and up-sell opportunities
• Accompany your reps on key account sales calls – call on executives if possible
• Conduct customer satisfaction surveys and look for opportunities to improve service and to sell more
• Inspect ... Views: 2429
If an average nine year old child asked you "What is 'awareness'?" - what would you say?
On a scale of one (I'm totally unaware) to ten (I'm extremely aware in all situations), how would you rate your degree of *awareness* in (a) calm and (b) stressful situations? Are you becoming more aware ... Views: 2429
Do you ever feel like you are carrying the weight of a thousand people on your back? Somehow no matter how good you think you are at delegating it still feels like you have a thousand things to do. It's a feeling many entrepreneurs, managers and business owners have. William Oncken, author of ... Views: 2429
About two years ago, one of my science-fiction clients started a podcast series. Every week he would put a new chapter of his book on audio, and upload it to iTunes and MySpace. He had a tremendous following and I really admired his form of promotion, but I thought it would be too difficult ... Views: 2428
If you are a human being (I assume that if you’re reading this you probably are) you will most likely have to engage in small talk on a regular basis with fellow humans that you come across. You feel obliged to speak to them, even though you can think of a long list of things you’d rather do, ... Views: 2427
Earlier this month, Global News asked me to appear on the 6 o’clock news to comment on the social taboo of foul language or cursing and swearing. I was being asked to comment on the etiquette of cursing–an oxymoron if ever I heard one! (Swearing – meaning solemn promise – is another subject ... Views: 2426
AMP up your relationships, a new approach to creating passionate and enduring love relationships, comes from research in economics and business about what helps us to develop and maintain drive and motivation to succeed - and what causes us to becomes less interested and even lethargic and ... Views: 2423