Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
Hey there everyone!!
Does asking really work? Is it "that" simple?
What gets us to ask in the first place? We ask because we have a desire, and we believe that our desire may get fulfilled upon our asking. What stops us from asking? We don't ask because we don't think our request will be ... Views: 2837
"Be who you are and say what you feel because those who mind don't matter and those who matter don't mind." ~Dr. Seuss.
Just like glue appearing to be very smooth until you touch it, communication can seem to be that way too, at least until you actually try to undue miscommunication ... Views: 3020
Self confidence is a positive emotion which allows people to function at their best in difficult circumstances. Self confidence is allied to define goals, sound plans and accurate knowledge. All of which may be combined inside your brain to create an irresistible force.
A lack of self ... Views: 1682
Ten years from now where will health care be? Will all Americans have health insurance? Will health care be delivered in the best way possible? Will costs be contained? No one knows for sure. But we can be the ones who shape the future of health care delivery. Right now we can be the ones who ... Views: 1474
“The 3 types of people and the role they play in our future”
When times get tough we tend to forget what makes the world go around. Financial collapse, big government control and collectivism, bailouts and an overall mood of apathy towards life is the recipe for disaster if we don’t wake up ... Views: 1782
Probably the most important skill anybody needs today in private enterprise is the one rarely taught in our education system - how to communicate? This is the skill that gets people their first job, helps them get promoted, creates respect and trust from meetings, develops confidence in others, ... Views: 1780
If you had the choice, would you rather forego in-person networking in favor of something that’s less unnerving and more enjoyable? So, what makes us shy away from, or downplay who we “truly” are during networking… that it feels like “selling”? The good news is, you can eliminate your pattern of ... Views: 1494
The interview is over, and you wait patiently to hear back from the hiring manager. You were prepared, you have an impressive resume, and you answered all the questions with confidence. A week later you call back, and they have given the job to another candidate.
You are having drinks, ... Views: 2985
Verbal communication is used in countless ways whether for a meeting, or talking to someone 1-on-1, having the correct verbal skills are a valuable source. It is so important that the tone, volume, pace of your voice, is colorful and joyful to keep the listeners interested to what is being said, ... Views: 5326
In November 2008, I felt ready to go to the next stage in my public speaking.
As I started to focus on leadership, in my mind I could suddenly project myself towards the future into a world of management and leadership much more efficient and compassionate, human and effective, than what I ... Views: 1724
It appears that now than ever before college students are filling out online job applications following graduation with anticipation of getting a job interview. Before students graduate college they need to have an extraordinary resume. Most colleges offer some type of resume writing seminar and ... Views: 1436
There are two universal truths about conflict: 1) everyone experiences it, and 2) no one really likes it. Conflict, at best, is a disagreement; at worst it can be intensely destructive. But can conflict also be a positive experience? I believe it can be a constructive – or even welcome – ... Views: 1866
I recently gave the luncheon keynote speech for a state association. In the program that I presented, Emotional Eloquence, I usually tell three stories, which I call: The Oscar Story, The Chicago CEO Story and the Dagger Lady Story.
Because I was speaking after lunch, I knew I needed to keep ... Views: 1856
Is your communication full of clichés and tired old expressions? In public speaking, frequently using phrases like "you know" and "see what I mean" can be just as distracting to your listeners as frequently using filler words like "um" and "ah." These tired and overused words and phrases ... Views: 3896
Every person in the world speaks a different language.
How often are we surprised when we don’t understand someone or someone doesn’t understand us? Consider for a moment, maybe you are not speaking the same language.
There’s an old saying: “It isn’t what you said that’s important, it’s ... Views: 2051
If you want a way to interact with people all over the world without leaving your office, hosting a teleconference is a superb solution. Teleseminar classes are an exciting way to bring people together in a learning environment without having to spend the big bucks on airfare, hotel, or a ... Views: 1812
Statistics show that people respond better to positive support than to negative input. If you want your employees to perform well, cultivate patience and a positive environment. Not all people possess the same skills; employees who are assigned tasks beyond their capability may not adhere to ... Views: 13562
We have all done it - met someone for the first time and generally within a mere few seconds, a glance or two, formed an opinion about the other person based upon their appearance, their demeanor, their body language or the clothes they are wearing.
Well, guess what - they're doing the same ... Views: 1227
A few days before a play or musical opens, the entire cast and crew conduct a dress rehearsal. They do a complete run-through of the script on stage, dressed in their costumes, with the full scenery and lighting in place and the pit orchestra playing. The purpose of the dress rehearsal is to ... Views: 2758
This is the first in a series of articles to help you improve your communication skills and establish stronger relationships at all levels.
A lot of stress and angst can be removed from our lives if we can learn to effectively communicate.
Communication is far more than words; it involves ... Views: 2389
How can I make you smile today?
I called a local company the other day to make an appointment… The woman that answered had a smile on her face… even over the phone, I could just tell. She made me smile by not only her friendly pattern, but what she said, “Thanks for calling ‘X’. This is ... Views: 1808
1. They Need to like You
If people don’t like you then they won’t respect you. If they won’t respect you then it may be difficult for them to believe anything you have to say. Rapport is the power to influence. It’s a first and a must. People generally make up their minds about you when they ... Views: 2332
The two weakest words in the American lexicon:
“I think…”
Is it just me or does nearly every expert commentary on any serious life altering issue now start with the words “I think?” I’m sick of it! I don’t want to listen to anymore “I think,” tell me what you KNOW! You’re the expert!
I ... Views: 1879
Who says being a receptionist is an easy job? Well, it may be easy in a sense that the job is a routine, but contrary to popular belief, being a company’s receptionist is a crucial job. For one, you are most likely to be the first person who people talk with whenever they call or visit the ... Views: 9678
How do they do it? Those people who look so self-confident, so “put together” … are they really what they seem? They might even be having a bad day, but still they look fabulous, and they interview perfectly. So how do they do it? Here are a few tips – a few leaves from the Actor’s Playbook: ... Views: 1458
Below you will learn more about the four behavioral styles: Dominance, Influencing, Steadiness and Conscientiousness. Learn the goals and fears of each style, what they tend to overuse and how each style can be more effective.
DOMINANCE – Focuses on Controlling the ... Views: 1234
Have you ever been in a conversation that seems to be going nowhere, and neither person seems to be able to think of anything to say?
This happens a lot, especially when both people don’t really know each other. It can also happen when both people are lacking in conversational skills. ... Views: 1767
I’ve been reading a great book, ‘The Science of Fear’ by Daniel Gardner. Filled with scientific studies, the book does a brilliant job of illustrating Gardner’s idea that what we fear often makes no logical sense.
Here’s the interesting part: You would think that we would fear things in ... Views: 1003
Chances are you work as part of a small team. It may be your whole office or just one department in a larger organization, or you may be part of a team that changes with each project. Regardless, your projects typically involve exchanging files back and forth, copious e-mail threads, and the ... Views: 1140
Meeting someone for the first time can be very unnerving, whether it is a business client, a date, or someone who approaches you in at a social function. Trying to maintain an interesting conversation, remaining composed, and finding common interests can be extremely difficult, and even those ... Views: 10438
The inspiring 2010 Oscar Best Film “The Kings Speech” was based on the true story of the Duke of Windsor struggling to overcome a speech impediment in order to fulfill responsibilities as a great leader. While preparing to assume the throne as King George VI he was faced with the challenge of ... Views: 5266
I got a very thoughtful comment from one of my readers in response to my Brainwashing vs. Influence article that warranted a full post in reply.
“Your article really hit a nerve, since my wife and i were talking about my parents recently. my dad retired 6 years ago, and my mom retired ... Views: 2405
Do you ever have a great idea you want to express at a meeting but find yourself posing it as a question? Example: “What do you think about doing x,y,z…?” “Have any of you thought of doing x,y,z…?” This can seem like a good way of putting forward an idea without seeming overbearing or pushy, ... Views: 1337
Last week I was listening to this, you know, podcast. The topic interested me: it was, you know, how to set goals. And one of the two speakers sprinkled, like, empty words as frequently as I am, you know, doing right now.
Listening for the goal-getting gems was, you know, like panning for ... Views: 2341
Anyone who has ever done work with me knows that it is important to chose your words carefully. Thanks to the work of Dr. Masaru Emoto most people on the planet are aware of how words affect water and because our bodies consist of so much water, words also affect our bodies. In my experience, ... Views: 4508
What do you want? It seems like a simple question—and yet why does it seem so difficult to answer? I have watched my clients and potential students go through the struggle. Well, I want this… but I also want that. I want to have a successful career but what about my family? So, what I have ... Views: 1205
We use two prepositions with the verb ‘communicate’ - ‘with’ and ‘to’.
‘With’ implies dialogue and involvement between communicator and recipient.
‘To’ implies the one way process of informing and has no place here.
The involvement of communicating with someone may have an outward or ... Views: 1185
When I talk about a leader’s IQ I am not talking about the above average intelligence of the honor student. It is one thing to be an honor student but quite another to be an intelligent leader. Leadership sense is a combination of common sense, knowledge, and wisdom.
Common sense is the ... Views: 1239
By Shonda Lackey, Ph.D.
According to CPP, Inc.’s 2008 study of 5,000 employees in the United States and eight other countries, 85% of those surveyed reported dealing with workplace conflict. They noted that workplace conflict negatively impacted individual relationships as well as the morale ... Views: 3283
By Shonda Lackey, Ph.D.
According to CPP, Inc.’s 2008 study of 5,000 employees in the United States and eight other countries, 85% of those surveyed reported dealing with workplace conflict. They noted that workplace conflict negatively impacted individual relationships as well as the morale ... Views: 3283
The World Has Changed-Have You?
People come to work committed to contributing and making a difference for their organizations, their teams and themselves. The systems, processes and structures of organizations have evolved over time and mostly in reaction to emerging circumstances. ... Views: 814
What are couples really meaning when they say, "We can't communicate"?The issue with understanding what this means is what they mean by "communicate."All too often, when a partner states, "We can't communicate," what he or she means is "I can't get my partner ... Views: 10202
Your ideas are exceptional: a breakthrough product, a high potential business opportunity, a way to simplify a key process…but is anyone listening? Add impact and power to your next sales letter, memo, report, proposal, or presentation with these proven techniques:
1. Start with what ... Views: 2595
“Do not impose on others what you yourself do not desire.” – Confucius
There are a lot of ways to get what you want, some of which are simple and others a little more complex. In this day and age, the principles of persuasion are crucial. We’re often called upon to make arguments and win ... Views: 3034
I recently attended a conference for women business owners and ran into a woman I had not seen for some time. She looked a little unhappy when I approached her. I asked her if everything was going well and she shared with me that she had just lost a big client. In fact, this big client was ... Views: 1437
S.A.M.I. Learning Centers offer specialized programs in stress management, assertive communication, conflict resolution, and emotional literacy. They welcome individuals from the community as well as employees referred by their organization. S.A.M.I. Learning Centers is also a provider of ... Views: 1688
If you are plagued with a voice that puts your listeners to sleep, it might be an idea to learn how to add some color – some life – some emotion to your delivery. Because we are unable to hear our own voice as others do, we are also unable to recognize when our delivery is less than expressive. ... Views: 4095
The phone rings and suddenly you are confronted with leaving a message on someone’s voicemail. Panic ensues and you become tongue-tied or speechless. My first question would be to ask you what is your fear? Had someone indeed answered the phone, would you have been prepared to address that ... Views: 3886
Recently, I read about a pill you can take to eliminate your nervousness in public speaking. I was floored! Why would you take a pill to get rid of that which is so beneficial when delivering a speech or presentation?
The problem for many people is that they are intent on ridding ... Views: 6315