“Ha!” you say. “For someone to make a statement like that, they obviously haven’t worked in the real
world and certainly have never had to run a company.” Well, let me assure you. In my past I’ve not only
run companies, but spent many years in one of the most notorious industries for turnover – ... Views: 1062
There are many distinctions related to taking a professional, helping approach over a selling
approach, and they have significant implications. Professionals help rather than sell. They have clients
instead of customers/policyholders. They build relationships instead of conducting transactions. ... Views: 960
The other evening I was out having a cigar and a beverage. While sitting around a fire pit (an outdoor wood fire), I overheard an interesting conversation. [We were all sitting and standing pretty close to one another and this group was talking fairly loudly, so one couldn’t help but hear.] This ... Views: 1156
The facts surrounding someone’s past give us an idea of where they’re coming from. However, their feelings and thoughts about their past experiences can offer a better insight into their make up. Some questions will be oriented towards clarifying past experiences and decisions; others are ... Views: 1028
In truth, it’s WHO YOU ARE, rather than what you do or what you know, that persuades someone to buy from you. People will choose to do business with you because they like you, relate to you, and trust you.
What traits define “who you are” in the minds of others? Obviously there are many things ... Views: 1125
Don’t you get tired of hearing about how great referrals are? Especially if you’re not getting enough of them? I am always speaking to managers, agents and advisors who say they’re so tired of chasing “suspects” and would love real prospects – specifically prospects that come from referrals. I ... Views: 1013
Ever work in a company where the prospects of advancement or expansion of responsibilities were nonexistent? Someplace where you knew that you weren’t going anywhere? Stay very long? That’s my point. Without an opportunity for growth, learning, expansion of responsibility, and increase in ... Views: 1068
I was talking to a friend the other day, explaining what I do for a living, when she interrupted me and proceeded to tell me all about how wonderful her insurance agent was. Her story caused me to reflect on why I left my previous agent. I don’t think my previous agent will be upset by ... Views: 1031